Since PUP is a potentially unwanted software, it might not be an infection, just some rogue application running or installed on your PC. Do a thorough scan with Malwarebytes and see if it helps to deal with the issue. Also, you can try searching for the folder manually, as the path is listed and remove it that way. If you have issues, kill the process with the task manager and then remove it.
Can you try with this one: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1040/ ?
fr33tux, 2017-08-04 02:06:58 (UTC)
I did, but it failed also. I had to use the task manager to get it to stop "running" even after it "froze". I caqn't afford to have my computer break down....so I do not want to try it again. All I have that's worthwhile in this life is my computer and my dog!...
Hey,
I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:
2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....
Hi,
Same problem and same message : "*** Caught unhandled unknown exception, terminating."
Activating Debug from Tools menu does not solve anything.
I cannot even close the message of error, the close button is grey, so I have to close adwcleaner via Task Manager.
Hey,
I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:
2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....
I tried running ADW Cleaner but it stops / freezes and I have to use the task manager to close it down.
Want to attach image of pop up window but do not know how to attach to this post.
Does anyone have any ideas as to what the reason could be?
I am running Windows 7 Pro. 64bit
Hello, firstly, thanks for this amazing tool
I can't see the Quarantine items (file(s)/folder(s)/registry etc..)
I see that message(every scan)
2017-07-22 21:35:20.459 DEBUG [4180] [MainUI::buttonScanClicked@292] [i] Scan button clicked (-31986)
2017-07-22 21:35:20.463 DEBUG [2356] [MainUI::Entry@1241] [+] Checking for update...
2017-07-22 21:35:21.399 DEBUG [2356] [AdwCleanerSDK...Version 6.047 finds nothing while version 7 finds 262 elements, mostly IE registry keys + one Firefox add-on.
Cookie Manager Button
https://addons.mozilla.org/en-US/firefox/addon/cookie-manager-button/?src=ss
Only new thing I installed recently is Adguard and it is set to work only with IE11. It is not running right now.
***** [ Registry ] *****
PUP.Optional.GameVance, [Key] - HKLM\SOFTWA...Hello,
i have some problems, and i'm 27 years old man,
i have some problems with my 2 computers and my external disks,
my configuration: pc 1: compaq desktop pc by hewlett packard, win 10 x64 upgraded from win 8 pc 2: Win 7 Starter Edition x32 Acer Aspire One laptop
Antivirus/firewall suite installed: pc 1: ad-aware total security pc 2: comodo internet security complete
then,: ---------...
Greetings,
Please do as follow:
Wait until it crashes. Then, just close AdwCleaner through the Task manager. A debug logfile should be available here: C:\AdwCleaner\AdwCleaner_Debug.log.
Please share it using Up2Sha.re. Just copy/paste the generated link in your next answer.
Re...
