Re: A whole lot of damage

Thanks for your reply. There was one more thing that wasn't working that I forgot to mention, the HP Simple Pass fingerprint reader for logging in. There may have been more. Fortunately I did have a system image, and I restored everything. I have to say I was more than surprised that 18 items were flagged for deletion, I have MalwareBytes and AntiExploit Premium running, I am very picky when it...

Re: javaw.exe needs to be REMOVED from the ADWcleaner whitelist as per...

SimpleHelp still works / stays connected to remote session with javaw.exe removed from AdwCleaner whitelist!!!

 

Thank you again for your time!!!!!!!!!!!!!!

 

case closed!

Re: javaw.exe needs to be REMOVED from the ADWcleaner whitelist as per...

Thank you, I will re-run to make sure SimpleHelp stays active and will get back with you.

Thank you

Re: ADWcleaner whitelist request for remote access tool called...

I would highly recommend REMOVING javaw.exe from the ADWcleaner whitelist.

Malwarebytes / JRT successfully whitelisted SimpleHelp WITHOUT whitelisting javaw.exe

Please let me know when javaw.exe is removed from the whitelist and I will re-test simplehelp.

 

Thank you

Re: Adwcleaner ne repond plus

Bonjour,

Par "ici", j'entends dans votre réponse sur le forum. Collez simplement le lien dans votre message,

Re: ADW claener ne supprime pas les virus

Bonjour,

Comme il vous l'a été demandé, je vous invite à nous partager le fichier log de Debug afin que nous puissions résoudre le problème. Le mode Debug nous permet simplement de mieux comprendre ce qui se passe sur votre ordinateur, rien d'autre. Un rappel de la marche à suivre :

Bonjour,

Pouvez-vous lancer AdwCleaner, cliquer sur Outils > Options, et cocher "Debug" dans la section "Mode...

Soporte [ESP / ENG] Support ~ USB File Resc

USB File Resc se compromete estar actualizado y al día contra virus que generan accesos directos y/o dañan nuestros archivos en nuestro Disco Extraíble (USB). Sin embargo no puedo hacer esta tarea yo solo, necesito la ayuda de todos ustedes. ¿Y cómo me pueden ayudar?. Es sencillo; ustedes se encargan de enviarme el virus y yo me encargo de estudiarlo y añadirlo al USB File Resc. (si van a envia...

Re: ADWcleaner whitelist request for remote access tool called...

And obviously ( SimpleHelp Technician.exe )  <<<<<< notice the space between SimpleHelp and Technician

http://i.imgur.com/j1HXxNg.png

Re: Supprimé MPC Cleaner

Bonjour,

@Mario2245: Pour rappel, nous ne sommes que bénévoles qui aidons durant notre temps libre, en parallèle de nos autres activités. Et quelques fois, ça arrive effectivement de ne pas pouvoir répondre dans l'heure. Si vous pensez-être oublié, vous pouvez simplement relancer poliment, ou sinon attendre un peu le temps que l'on puisse vous répondre.

Merci Destrio5 :)

Re: ADWcleaner whitelist request for remote access tool called...

Thank you for taking the time to work with me on this. It is greatly appreciated.

In the debug log I see SimpleService.exe as a service being killed with no whitelist line under it but it appears that file isn't actually the file that keeps the remote session active anyways.

I manually killed the SimpleService.exe service and the remote session stays active with no problems.

Please see scree...