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from debrief, (06 february 2015)

Merci pour ce logiciel miracle. Il a déjà débloqué des situations désespérées chez des personnes (amis, famille) que j'ai dépannées.

Une question: la dernière version (adwcleaner_4.110) signale "Everything", logiciel de recherche hyper-efficace et absolument indispensable que j'utilise en permanence depuis longtemps, comme élément à supprimer.
Pourquoi donc ?

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from Psajko, (06 february 2015)

Sorry,correct link for New Tab Homepage :
https://addons.mozilla.org/en-US/firefox/addon/new-tab-homepage/?src=ss

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from marie54, (06 february 2015)

bonjour juste pour signalé que je ne peux pas téléchargé la version v4.110 avast le bloque donc impossible pour moi de m'en servir
plus qu'a attendre la nouvelle :(

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from ****, (05 february 2015)

please read "with starting the scan" as "without starting the scan"! In the mean time I tried to do System Restore but that made the computer with even more problems, so I have to roll back to the state left by AdwCleaner.

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from ****, (05 february 2015)

@cocochepeau Hi, As, after AdwCleaner requested to restart the computer after scan and clean, I was not able to log in anymore into the standard account from where I ran AdwCleaner, Therefore I didn't get the report, but I guess it should still be somewhere on my computer. I ran again AdwCleaner but with starting the scan, just to see if it sees the report, but the Report button is grayed out. I downloaded several versions of AdwCleaner, so I may not ran the same version. I don't know if that matters. On the other hand, if I press uninstall (without actually starting the uninstall) I see the files from the quarantine, but not the changes made to the registry. For the files you may take a look at: http://1drv.ms/16uCsum

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from ****, (05 february 2015)

Hello, AdwCleaner cant find the adware that is modifying my homepage, my homepage opens this site: Trollface.biz and this site http://loansexpress.info/ i also tried to install YAC (yet another cleaner) and it cant find the problem too. please help

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from ****, (05 february 2015)

Hi, After running AdwCleaner and reboot I cannot log anymore in into my standard Windows 7 account, I get a black screen and then it makes log off. This is an account without password protection. I ran AdwCleaner from inside that standard account, by entering the admin password when asked. Luckily, I can still log in into my admin account. Is there anything to fix this issue? If not, can I undo what AdwCleanr did? Thanks!

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from Me1, (03 february 2015)

@cocochepeau

Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Windows\SysWOW64\hotspot shield

File Deleted : C:\Windows\System32\drivers\taphss6.sys

File Deleted : C:\Windows\System32\drivers\hssdrv6.sys

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKCU\Software\anchorfree

Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield

Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield

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from cocochepeau, (02 february 2015)

@Me1 We're working on this issue. Can you send us a report showing what has been deleted exactly?