Seems to have been happening for awhile for geekbuddy
https://malwaretips.com/blogs/comodo-geekbuddy-removal/
Maybe your users can uncheck the removal of geekbuddy before cleaning, If they are sure it was installed for a legitimate program and not bundled with other software as mentioned in the article
Hello,
No, after the cleaning with ZHPFix, there should be a logfile on your Desktop :
I need the content of this file.
Regards,
here is AdwCleaner[S0]:
# AdwCleaner v4.106 - Report created 21/12/2014 at 17:33:54
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 8.1 (64 bits)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_4.106 (1).exe
# Option : Clean
***** [ Services ] *****
[#] Service Deleted : CltMngSvc Service Deleted : netfilter64
[#...I used ADW cleaner today, since i accedently opened a link on Facebook. I paniced and scanned my pc with antivirus, then ADW. I did it twice and i always get the message
:: "Tracing" keys removed :: Winsock settings cleared What does this mean? Is it a deffault to have this msg in the logg? After cleaning the pc?
The Cleaning Report:
# AdwCleaner v5.022 - Logfile created 24/11/2015 at 15:49:43
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum
***** [ Services ] ...Hello,
All theses entries are about : toolbars, extensions and potentially unwanted programs.
You can remove them all by launching again AdwCleaner and choosing the cleaning button.
Can you then post here the cleanning report ?
As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :
Hello,
An administrator of the forum just forward me your message containing the log file. I understand your fears, but in that case, they are not founded. The developpers of the softwares that we use for curing computers on forum are conceived to be respectful of the user privacy. The only potentially private datas are : the name of the user, of the computer and a list of the software that yo...
Mine "adwcleaner_5.020" stops shortly after the cleaning starts.
see log file below
# AdwCleaner v5.020 - Logfile created 13/11/2015 at 06:57:26
# Updated 13/11/2015 by Xplode
# Database : 2015-11-13.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Tomd - MAINT-HAFX
# Running from : C:\Users\Tomd\Downloads\adwcleaner_5.020.exe
# Option : Scan
# Suppor...Hello,
After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application.
grynfindore, 2015-11-11 17:06:51 (UTC)
Is that occurred when you launched the Cleaning process ?
Did you find your missing work folder on the quarantine manager ? Can you tell me its name and where it was located ?
Also, could you upload the quarantine.log file stored into C:\AdwC...
Hello,
Signatures are automatically updated if the computer has an active network connection. Otherwise, AdwCleaner use the embedded database.
I hope that answers to your question ?
Regards,
andfr33tux, 2015-11-06 19:40:59 (UTC)
Problem is automatic, please activate to offline update signature and give imrpot file to adwcleaner it is important for people.
Do you think Comodo Cleaning ...