Re: Windows Installer pops up

Greetings,

Please do as follow:

  • Download AdwCleaner from this link: https://toolslib.net/downloads/finish/1/;
  • Launch AdwCleaner, then click on Scan button;
  • A logfile will be generated, please paste its content in your next answer. The logfile should be available here : C:\AdwCleaner\AdwCleaner[Sxxx].txt.

Feel free to ask if you need more details.

Regards.

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

http://pastebin.com/0tQWTiUA

It just attempts to remove it forever. Left it on for hours. Nothing happened.

Re: Adwcleaner freezes everytime i try to get rid of UCGuard *Please help me get rid of it* And Malwarebytes doesn't detect it

which file do i "execute as administrator?"i checked all the boxes you wanted me too and im confused by rightclick "file?" and excute as admin. when i launch frst there's no file already loaded.

Re: Adwcleaner freezes everytime i try to get rid of UCGuard *Please help me get rid of it* And Malwarebytes doesn't detect it

Ok.

Please do the following:

  • Relaunch frst
  • Right-click on the file -> "Execute as Administrator"
  • Please also check Shortcut.txt
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link

Thanks!