hi Several weeks ago a had an issue with malware in Firefox and CHROME.
I opened a thread in this german Firefox forum: http://www.camp-firefox.de/forum/viewtopic.php?f=1&t=114723
We tried several times to remove the malware with some tools (ADW cleaner and tools like MBAM and JRT).
It didnt work so the moderators told me to refresh firefox (see https://support.mozilla.org/en-US/kb/refresh-f...
Hello, can you please check if the following Firefox extensions are really Ad/Malware.
More Tools Menu 1.2.4.1-signed see also http://www.systemlookup.com/FF_Extensions/2151-9a7a67d3_3048_47fb_acde_d0f7ae51f86a_xpi.html
and
Super Drag 0.15.1-signed see also http://www.systemlookup.com/FF_Extensions/3197-superdrag_enjoyfreeware_org_xpi.html
Part of AdwCleaner Log
# AdwCleaner v5.023 - Beri...Hello,
Oh, sorry I misunderstood.
So no, we'll remove every tool we used at the end, including ZHPFix :)
Can you regenerate a ZHPDiag report to make a last check ?
Regards,
If reading the privously/lastly submitted ZHPFix report correctly, the Adobe Shockvawe 12.0 was removed according to the quote below:
"Recycle Bin emptied (07mn AMs)
========== Software ==========
REMOVES: Adobe Shockwave Player 12.0"I was reffering to removal of ZHPFix itself in my Question while it was running the first time and generating report to desktop.
I have NO issues left anyway...
Hello,
I will help you to clean your computer.
First thing you need to know is that to do that, we won't use every tools existing praying that this would be enough.
That is not a good way to eradicate malware. Instead, we will use first a diagnostic tool, and when we will know what is in your computer, we will use the tool designed for removing that malware. So please, stop running every too...
i appreciated the adwcleaner and jrt.exe files. the hitman pro site let me use download.com. I clicked the direct link instead. I thought download.com injects pup software? should a warning be on your site ot to use download.com?
I also cleaned everything the adw and jrt exes showed me and crossed my fingers that it would not crash my system. is that safe?
i already had malware bytes M...
Just a suggestion. Since the adware is known as Interstat (as is your software) change the installation of your software to InterstatSAS or something besides just Interstat. Might help.
Ok, I think I get it. InterStat seems to be also the name of a known adware...
We are Interstat SAS (France) and have nothing to do with the adware one. I personally use AdwCleaner for some years now, and it never interfered with our legit softwares. A recent update in the detection base seems to target our softwares too now.
%appdata%\Interstat
HKCU\Softwares\Interstat
What should we do...
Hi,
I'm working with Interstat, a marketing research firm developping a suite of suite of Excel Add-Ins for our customers. It is similar as tools such as xlStats if you will.
Our softwares are not distributed to the general public but only to our licensed customers. I just noticed that Our registry keys and application path are flagged in the latest version of ADWcleaner.
%appdata%\Inter...
Hello,
Ok.
Please download and use the latest version (Do a simple scan for the first time).
Share me the logfile like above.
Regards,