Search

Hello,

Hm, we'll try to get more informations:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated links.

Best regards,

okay, Mbam removed 80 items. Adwcleaner still founds bsdriver service after that, but was able to remove it. the last scan with adwcleaner says "all clear" !

Mbam log :

Malwarebytes Anti-Malware
www.malwarebytes.org


Protection, 03/08/2016 17:19, SYSTEM, PERICLES, Protection, Malware Protection, Starting, 
Protection, 03/08/2016 17:19, SYSTEM, PERICLES, Protection, Malware Protection, Start...

Hello,

Hm... We'll try with MBAM to remove Shopperz:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. ...

Hello,

I don't understand if you have already used AdwCleaner or not, so if not :

• Download AdwCleaner and make a scan with it. Then, share the generated logfile here (copy/paste it).

If you've already have:

• Pleasehare the logfile from C:\AdwCleaner\

And:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and a...

Hello,

Ok. I think that AdwCleaner has cleaned most of the elements I found in the FRST log since it has been created before, but we'll see what it gives:

• Download the file fixlist.txt and save it as "fixlist.txt" to the Desktop or where FRST is located.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script wa...

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre :
Run by client at 02/08/2016 08:02:21
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (10586)

Corbeille vidée (00mn 07s)
Dossier Prefetcher vidé

========== Processus mémoire ==========
SUPPRIMÉ: Memory Process: C:\Users\client\AppData\Roaming\inst.exe

=====...

Hello,

We'll look deeper:

1. Download FRST
2. Right-click on the file -> "Execute as Administrator"
3. Click on the "Scan" button
4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
5. Please host them on Up2Share and share the generated links.

Best regards,

Thanks for the help...

# AdwCleaner v5.201 - Logfile created 01/08/2016 at 10:55:22
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.4 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Desktop\adwcleaner_5.201.exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****...

Hello,

I have reviewed your logfile, you can click on "Clean".

Then, please post the generated logfile here.

Best regards,

# AdwCleaner v5.201 - Logfile created 31/07/2016 at 15:11:51
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.201.exe
# Option : Scan
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] ***...