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Hello,

Before doing the clean, can you:

• unselect the element "UCGuard" from the "Services" tab
• unselect the element "C:\Windows\SysNative\drivers\ucguard.sys" from the "Files" tab

Then, do a clean, and share the generated logfile.

Thanks,

Bonjour,

Nous allons utiliser Farbar Recovery Scan Tool, voici la marche à suivre :

• Téléchargez FRST;
• Effectuez un clique-droit sur le fichier téléchargé, puis "Exécuter en tant qu'administrateur";
• Cliquez sur le bouton "Scan";
• Un rapport est sauvegardé, il se nomme "FRST.txt" et quelques informations supplémentaires sont proposées dans le fichier "Addition.txt";
• S'il vous plait, utilisez...

Hello,

hi

 i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there

---

gamezertruth, 2016-10-27 11:42:17 (UTC)

Can you share some examples of that?

Thanks,

---

fr33tux, 2016-10-28 16:16:07 (UTC)

sure !

UC browser one of the list! https://toolslib.net/forum/viewthread/8371-adware-removal-problem-adware-...

Hello,

hi

 i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there

---

gamezertruth, 2016-10-27 11:42:17 (UTC)

Can you share some examples of that?

Thanks,

---

fr33tux, 2016-10-28 16:16:07 (UTC)

sure !

UC browser one of the list! https://toolslib.net/forum/viewthread/8371-adware-removal-problem-adware-c...

Hello,

hi

 i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there

---

gamezertruth, 2016-10-27 11:42:17 (UTC)

Can you share some examples of that?

Thanks,

hi

since a lot of users had a problem with remove of "UCGuard" a Chinese software by using adwcleaner tool . i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there . so when we trying to remove ""UCGuard"" or any others of Chinese software’s then adwcleaner tool go to be stuck or hang or even not respond...

hi

since a lot of users had a problem with remove of "UCGuard" a Chinese software by using adwcleaner tool . i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there . so when we trying to remove ""UCGuard"" or any others of Chinese software’s then adwcleaner tool go to be stuck or hang or even not respondi...

Hello,

Sorry for the delay.

Can you relaunch AdwCleaner, do a scan, and uncheck:

• UCGuard from the Services tab,
• C:\WINDOWS\SysNative\drivers\ucguard.sys from the Files tab

Then, do a clean and share the generated logfile.

Regards,

OK, downloaded it, installed and ran.

IMHO, this is simple so called scareware. It found on my system one "trojan"

This is driver from well known tool AVZ. And I haven't tool to decline this "cure" and more, I have to buy a key to do something with this detection.

Thanks for the support alowe56.  Reimage has been playing by strict guidlines for just over 1 year now.  I am very confident in how the operation is run today.

Destrio5 - Hard not to laugh at that comment as pretty much everyone with a 5th grade education puts 2 spaces after a period.  As you an see online, we don't do much (or any) damage control on user feedback.  We also wouldn't pose as a ...