Search

Seems to have been happening for awhile for geekbuddy

https://malwaretips.com/blogs/comodo-geekbuddy-removal/

Maybe your users can uncheck the removal of geekbuddy before cleaning, If they are sure it was installed for a legitimate program and not bundled with other software as mentioned in the article

here is AdwCleaner[S0]:

# AdwCleaner v4.106 - Report created 21/12/2014 at 17:33:54
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_4.106 (1).exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc Service Deleted : netfilter64
[#...

Hello,

We'll use MBAM to remove some stuff, and then clean the remainings with ZHPFix like you did with Chapi if needed :

• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, cho...

Hi,

Can you run it in DEBUG mode ( click "Options" -> "Activate debug mode" ) then post the content of the file called AdwCleaner_dbg_xxx.log located at C:\AdwCleaner

Regards,

Xplode.

Hi,

In fact there is an error with a COM module that your computer doesn't seem to have / find. Instead of making the program crashes when it can't find this module, I just bypass it and the scan can complete.

Moreover, you should have a file called "COMError.log" located at C:\AdwCleaner, can you post it's content ?

Regards,

Xplode.

Hello,

Signatures are automatically updated if the computer has an active network connection. Otherwise, AdwCleaner use the embedded database.

I hope that answers to your question ?

Regards,

and

---

fr33tux, 2015-11-06 19:40:59 (UTC)

Problem is automatic, please activate to offline update signature and give imrpot file to adwcleaner it is important for people.

Do you think  Comodo Cleaning ...

winupdate automatically installed in a language other than english. I need to change it

Hello,

Signatures are automatically updated if the computer has an active network connection. Otherwise, AdwCleaner use the embedded database.

I hope that answers to your question ?

Regards,

Automatically installed in another language not english.  How to fix it

Hello,

Ok, so just to resume, you are posting here because you have adds pop-ups and AdwCleaner don't remove them ?

So can you post both AdwCleaner and MBAM logs ?

Download Master, PP et Victor Vran are legit software.

But Skill of Brains seems more controversial, and so, if you are having a problem of adds pop-up, this software might be theirs origin. In fact I recommand you to replace it ...