Re: ADW CLEANER can not CLEAN and DELETE and my pc freeze every time when i click on CLEAN - PLEASE FIX THIS ERRORS/BUGS

It's very strange that I only can do a scan and keys clean or deleted on Safemode????

I have it done before and ADWCleaner deleted then keys and then Windows cannot start anymore and have a refresh install of Windows 10, very frustration. 

Thats the reason that i do this not anymore, never ever again a scan with ADWCleaner in Safemode!

Please fix this problem so soon as possible!

Kind regar...

Re: ADW CLEANER can not CLEAN and DELETE and my pc freeze every time when i click on CLEAN - PLEASE FIX THIS ERRORS/BUGS

Hello

I had the same problem, you can do it by logging as "safe mode" on your pc, and its work well.

 

 

Re: ADW CLEANER can not CLEAN and DELETE and my pc freeze every time when i click on CLEAN - PLEASE FIX THIS ERRORS/BUGS

Sorry sorry, I was very busy!

Today i have try it, but sorry, with no good result. My pc freeze everytime when i click on CLEAN. Even with the new version 6.0.40.Very frustrate!

I have everything unselect in Tools > Options, but it doesn't work. Then i have CLEAN with the default settings, but both two options are not working and my pc freeze everytime!

Do you no what the problem is, many pe...

Re: I'm under the impression my PC has caught a virus of some sort... But...

Hello,

Yes, please do a scan first, followed by a clean.

Thanks,

Re: I'm under the impression my PC has caught a virus of some sort... But...

I did not perform another scan with AdwCleaner as that part confused me. Am I to 'scan' and then 'clean' what it finds? I ask because when you open ADwCleaner, 'clean' is grayed out.

Log from MBAM:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 02-Dec-16 Scan Time: 6:57 PM Logfile: Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.12.02.12 Rootkit Database: v2016.11....

Re: I'm under the impression my PC has caught a virus of some sort... But...

Hello,

Can you relaunch it, do a clean. Then, share the logfile shown at reboot.

Then, use MBAM:

  • Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Sca...

Re: I'm under the impression my PC has caught a virus of some sort... But...

Hello

Can you share AdwCleaner logfiles ?

You can get them from C:\AdwCleaner\AdwCleanerC[xx].txt and C:\AdwCleaner\AdwCleanerS[xx].txt

Please host them on https://up2sha.re/ and copy/paste the generated links here.