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Hello,

Sorry for the delay.

Can you share more informations with FRST ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...

Bonjour,

• Télécharge Farbar Recovery Scan Tool (de Farbar) sur ton Bureau.

Attention : tu dois prendre la version compatible avec ton système : 32 ou 64 bits.

32 ou 64 bits - Comment savoir ?

• Lance FRST (Sous Windows Vista/7/8/10, clic droit sur FRST > Exécuter en tant qu'administrateur).
• Coche la case Addition.txt.
• Clique sur le bouton Analyser.
• Une fois le scan terminé, deux rapports FRS...

Hi

I Clean my PC wit ADW and the next day the same Ad comme back

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: speccy.en.softonic.com

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: the-punisher.fr.softonic.com

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web...

# AdwCleaner v6.020 - Logfile created 01/10/2016 at 07:53:28 # Updated on 14/09/2016 by ToolsLib # Database : 2016-09-30.1 [Server] # Operating System : Windows 7 Professional Service Pack 1 (X64) # Username : paulm - DESIGN2015 # Running from : C:\Users\Paulm.TOOLS\Downloads\adwcleaner_6.020.exe # Mode: Scan # Support : https://toolslib.net/forum



***** [ Services ] *****

No malicious serv...

Thanks.

• Download RogueKiller here
• Execute the file "setup.exe" as Administrator (right-click on the file -> Execute as Administrator"
• The pre-scan will occur, please wait until it ends.
• Then click on [Scan] on the right hand corner. Wait until the scan finish.
• Finally, host the generated logfile on Up2Sha.re and copy/paste here the provided link.

I've downloaded from Mirillis's homepage.

https://mirillis.com/en/downloads/downloads.html

Hello,

Thanks. Where did you download Mirillis Action ?

Hello,

@gamezertruth: Thanks for the help, but it's preferable if the person who first took the topic keeps it until resolution, except if she/he needs help.

@pedromatt:

We'll proceed differently:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host t...

from where did you download adwcleaner ?