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Greetings. Please do paste the log. Also, weird reaction, it shouldn't take 4 hours for 50%. It could have been malware trying to prevent further execution of the software, had that happen before. And I am not sure if there is a way to recover your files, official representatives should comment on this matter.

Sure, here they are:

# AdwCleaner 7.0.2.0 - Logfile created on Sat Aug 26 17:05:27 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 08-25-2017.1 # Running on Windows 8.1 (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious fil...

Hi there, 

I just have some questions about your program. 

1: Does AdsFix have a pause button? During the analyzing sequence it took over 4 hours to scan (and that was at 57%), I didn't expect it to go for so long. 

2: When I pressed escape on the keyboard; when it was analyzing, the computer froze up and windows was seizing. Followed by a frozen screen and I had to hard reset the computer. ...

Bonjour,

Pouvez-vous partager le rapport de debug?

1. Vous le trouverez ici : C:\AdwCleaner\AdwCleaner_Debug.log
2. Vous pouvez ensuite le mettre en ligne sur le site suivant : https://up2sha.re - Un glissé/déposé vers la zone "Drop files or click to upload" devrait fonctionner.
3. Puis partagez le lien généré dans votre prochaine réponse.

Merci.

bonjour , je vient de mettre la version beta que vous avez mi sur le forum mai pour ma part sa bloque toujours au moment de nettoyer je vous met une capture ecran ,pouvez- vous me signaler quand il aura un corectif merci 

cordialment 

Hello,

Just a follow-up.

• The main version of a project is no longer displayed when browsing subpages (see here for example: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/).
• We've added a beta number tag to AdwCleaner beta versions.

I hope these amendments clears up the confusion.

Regards.

Bonjour,

Est-ce mieux avec cette nouvelle version beta : https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1077/ ?

Cordialement.

Greetings, hopefully, you can understand English. With the power invested in my by Google Translate, I will attempt to answer your questions. AdwCleaner doesn't install anything since it is a standalone software. If you haven't had any malware or there are no files that need to be quarantined/stored, there will be no reason to create a folder in C disk. Try doing a scan once. It should appear a...

Hello,

Can you give a try to this one: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1077/

Please:

• Share a screenshot of any messages titled "[AdwCleaner] C++ Exception Caught" you see,
• Share the file C:\AdwCleaner\AdwCleaner_Debug.log

Thanks again for your help,

# AdwCleaner 7.0.1.0 - Logfile created on Thu Aug 24 18:42:33 2017

# Updated on 2017/05/08 by Malwarebytes # Database: 08-22-2017.4 # Running on Windows 7 Professional (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.