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hi Several weeks ago a had an issue with malware in Firefox and CHROME.

I opened a thread in this german Firefox forum: http://www.camp-firefox.de/forum/viewtopic.php?f=1&t=114723

We tried several times to remove the malware with some tools (ADW cleaner and tools like MBAM and JRT).

It didnt work so the moderators told me to refresh firefox (see https://support.mozilla.org/en-US/kb/refresh-f...

Hello,

Please share me the ZHPFix logfile (it should be on your desktop).

For the speakers, you can also try with headphones. If you can't get one, we'll try to investigate with the drivers.

i do not have external speaker, but i'll check that. 

still the problem exist .

thank you.

If reading the privously/lastly submitted ZHPFix report correctly, the Adobe Shockvawe 12.0 was removed according to the quote below:

"Recycle Bin emptied (07mn AMs)

========== Software ==========
REMOVES: Adobe Shockwave Player 12.0"

I was reffering to removal of ZHPFix itself in my Question while it was running the first time and generating report to desktop.

I have NO issues left anyway...

Hello,

So, I don't see anything who could create such an issue for the speakers.. It's really strange. Does the problem persists when you plug external speakers ?

We have some stuff to remove :

• Download ZHPFix here,
• Copy the whole lines below, including "Script ZHPFix" :

Script ZHPFix:

HKLM\SOFTWARE\Wow6432Node\McAfee.com
HKLM\SOFTWARE\Wow6432Node\Norton
HKCU\SOFTWARE\MCAFEE
O43 - CFD: 29...

Hi Fr33tux: 

here is the report file afetr performing a scan with ZHPDiag:

https://up2sha.re/file?f=tzGBRPtxbXmd

the sounds is like some vibrating voice that make a part of video sounds not clear.

thank you

i appreciated the adwcleaner and jrt.exe files.  the hitman pro site let me use download.com.  I clicked the direct link instead.  I thought download.com injects pup software?  should a warning be on your site ot to use download.com?  

I also cleaned everything the adw and jrt exes showed me and crossed my fingers that it would not crash my system.  is that safe?

i already had malware bytes M...

Hello,

Ok. We'll take a look on the other part of the system :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

The sound in your speaker sounds like "what" ? Parasites or something more spe...

Hello,

Perfect.

Question: while the ZHPFix was running didn't select Remove the application,OK?

You should have to actually. But it's my fault, I haven't explained it, sorry.

To remove it manually :

1. Go to the start menu
2. Click on Control Panel
3. Programs > Uninstall a program
4. Look for Adobe Shockwave Player 12.0
5. Right click on it > Uninstall

To do a final check, can you then generate a ...

Bonjour Maxjules.

Pour commencer, on va faire l'export du dossier d'Extensions de Google Chrome.

• Via l'explorateur, rends toi ici :

  C:\Users\max\AppData\Local\Google\Chrome\User Data\Default\

• Ensuite fais un clic droit sur le dossier "Extensions", sélectionne "Envoyez-vers" puis "Dossier compressé".
• Un fichier Extensions.zip est alors créé.
• Rends toi sur up2sha.re.
• Héberge ce fichier ...