I ran into the same problem. Below is a snippet of the cleaning log.
# AdwCleaner v6.000 - Logfile created 19/08/2016 at 05:21:30
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 8.1 Connected (X86)
# Username : Al - SARAH
# Running from : C:\Users\Al\Desktop\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum
***** [...Can you help, admins? AdwCleaner has always removed any threat it finds. Today it failed repeatedly to remove these three services it identified as threats. CCleaner, SuperAntiSpyware, Norton, HitMan Pro and Glary all fail to detect anything wrong.
Is this an ADW false positive or if not, how do I remove & replace the services permanently if they are infected?
In regedit the service keys ar...
# AdwCleaner v6.000 - Logfile created 19/08/2016 at 11:09:51
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 10 Pro (X64)
# Username : Themistocles - THEMISTOCLESPC
# Running from : C:\Users\Themistocles\Desktop\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum
***** [ Services ] *****
[!] Service not deleted: {5C03...I'm getting the same, maybe it might be something with their database getting something wrong.
The same with me!!!!
# AdwCleaner v6.000 - Bericht erstellt am 19/08/2016 um 08:49:43 # Aktualisiert am 12/08/2016 von ToolsLib # Datenbank : 2016-08-19.1 [Server] # Betriebssystem : Windows 7 Home Premium Service Pack 1 (X64) # Benutzername : Michael - MICHAEL-PC # Gestartet von : C:\Users\Michael\Desktop\adwcleaner_6.000.exe # Modus: Suchlauf # Unterstützung : https://toolslib.net/forum
...This is my first time using AdwCleaner. I am not sure where these services are and how to delete them manually.
# AdwCleaner v6.000 - Logfile created 18/08/2016 at 23:24:40
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 8.1 (X64)
# Username : NPHAM - PHAM
# Running from : C:\Users\NPHAM\Desktop\AdwCleaner.exe
# Mode: Clean
# Support : http...The box I get is similar to above, but mine is cut off immediately above "Results".
ricki, 2016-08-19 03:00:23 (UTC)
Ok. Working on it for v6.010.
Forum will not let me paste an image :(
ricki, 2016-08-19 03:00:23 (UTC)
You need to host it somewhere (for instance on https://up2sha.re , then copy the link and use it with the "insert image" button on the forum text editor.
The box I get is similar to above, but mine is cut off immediately above "Results".
Forum will not let me paste an image :(
I'm kind of surprised that ADC wasn't able to do that.Unit_1, 2016-08-19 01:34:24 (UTC)
There's a bug, but only fixed in v6.010 (released soon).
Thanks for the feedback,
Thanks for the reply.
Actually, I logicaly figured out to go into Chrome settings -> Search engines and delete Ask.com and Aol.com.
I'm kind of surprised that ADC wasn't able to do that.
Thanks for fixing the remote session disconnect in 6.0.10.
Regards,
Unit_1