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Bonjour Maxjules et bienvenue sur le forum !

Nous allons essayer de régler ton problème ensemble. D'abord, quelques rappels :

• N'ouvre pas d'autres sujets pour le même problème (que ce soit sur ce forum ou sur un autre)
• N'hésite pas à poser des questions en cas de besoin ;)
• Sois patient(e) quand tu postes un message, je ne réponds pas instantanément : je suis bénévole et je ne suis pas en pe...

i have upgraded to windows 10 and it will not let me unlock and says my password is wrong. anyone having same problem or know haw to sort out this windows 10 locked out issue. thanks in advance. 

Thank you for your email.

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application. Then I tried Tools - Quanrantine Manager. I picked the file and clicked Restore but nothing happened. Does it mean it has been lost forever ?

I am freaking out now since it has been my work folder. Is there any other way to restore it ?

Thanks.

I ran AdwCleaner to help eliminate some issues I have encountered and v5.013 incorrectly deleted at least two folders, following are the two lines from the log.

[-] Folder Deleted : C:\CommonShare
[-] Folder Deleted : C:\Program Files (x86)\Rightword Enterprises

The CommonShare folder was created by me for CodeTwo support to sync Outlook catagories across my personal systems. Rightword Enter...

Hello,

Now, it's ok! I solved my pb, perhaps thank to AdvCleaner.

* First with AdvCleaner... no (visible) effect. I run it twice and the second time it told me everything was ok... except I always had my virus.

+ Then, I learnt about Chrome Cleanup tool. I run it! Same pb... it told me that it didn't see any threat! And, after that, my Chrome has been blocked... Impossible to run il!

I d...

Hello,

Same as here we'll need the list of running processes :

1. Launch Powershell from the Applications Menu
2. Write the following command in the opened window and press [Enter] :

Get-Process | Out-File Processes.txt

 In your personal folder (C:\Users\xx), you should get a file called Processes.txt. Please paste it here or host it on Up2Share as before.

Regards,

Bonjour,

Les policies Chrome n'ont pas été réinitialisées d'après le rapport. Il devrait y avoir du mieux cependant.

Pouvez-vous suivre ces instructions pour réparer Firefox :

Cliquez sur le menu , puis sur Aide et sélectionnez Informations de dépannage. Cliquez alors sur le bouton Réparer Firefox.

Nous remettrons vos extensions par la suite.

Ensuite, de la même façon pour Google Chrome ...