Re: AdwCleaner v5.201 - Rapport créé le 31/07/2016 à 22:41:09

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre :
Run by client at 02/08/2016 08:02:21
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (10586)

Corbeille vidée (00mn 07s)
Dossier Prefetcher vidé

========== Processus mémoire ==========
SUPPRIMÉ: Memory Process: C:\Users\client\AppData\Roaming\inst.exe

=====...

Re: AdwCleaner v5.201 - Rapport créé le 31/07/2016 à 22:41:09

Bonjour,

Vous pouvez mettre à jour Windows 10 sans attendre, cela ne gênera pas le reste.

Je viens de relire le rapport, voici ce que je vous demande de faire dans un premier temps :

  • Si un raccourci portant le nom de ZHPFix sur trouve sur votre bureau, lancez-le.
  • Sinon, rendez-vous sur la page de téléchargement de ZHPFix, puis cliquez sur le bouton bleu "Nicolas Coolman - Télécharger" et in...

Re: Adwcleaner cannot remove bsdriver.sys and cherimoya.sys

Hello,

We'll look deeper:

  1. Download FRST
  2. Right-click on the file -> "Execute as Administrator"
  3. Click on the "Scan" button
  4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  5. Please host them on Up2Share and share the generated links.

Best regards,

Re: 1st time user, Should I delete the folowing windows files?

Ok. If it's ok for you, you can relaunch AdwCleaner and click on "Uninstall".

Best regards,

Re: 1st time user, Should I delete the folowing windows files?

Thanks for the help...

# AdwCleaner v5.201 - Logfile created 01/08/2016 at 10:55:22
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.4 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Desktop\adwcleaner_5.201.exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****...

Adwcleaner cannot remove bsdriver.sys and cherimoya.sys

on AdwCleaner by ****

Hi,

I ran adw cleaner on my windows 10 laptop. It removed a lot of bad stuff already (great!). But I still have one service and two files that cannot be removed by adw cleaner. The two files and the service are found by adwcleaner, I click on "nettoyer", but then after restart they still appear on the list.

Here is the report from ADW cleaner :

# AdwCleaner v5.201 - Rapport créé le 01/08/20...

Re: 1st time user, Should I delete the folowing windows files?

Hello,

I have reviewed your logfile, you can click on "Clean".

Then, please post the generated logfile here.

Best regards,

Re: 1st time user, Should I delete the folowing windows files? log

# AdwCleaner v5.201 - Logfile created 31/07/2016 at 15:11:51
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.201.exe
# Option : Scan
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] ***...

1st time user, Should I delete the folowing windows files?

Before I just hit "clean" I figured I would check to see what I was removing. After reviewing I found some windows registry files. Does anyone know wheather or not I should let the program remove these?

 

My gut says just delete but i've learned before it's better to be safe than sorry.