Hello,
Can you download and execute https://toolslib.net/downloads/viewdownload/205-winsockanalyzer/
You'll get a logfile beginning by "Winsock" in C:\, please share it here (by copy/pasting it or by hosting it on U2S and sharing the generated link here).
Best regards,
Yes, it's a Dell. See the header of the scan file below (i did not post the entire file since it is quite long). Let me know if you need any additional information.
# AdwCleaner v5.112 - Logfile created 20/04/2016 at 20:59:10 # Updated 17/04/2016 by Xplode # Database : 2016-04-17.1 [Server] # Operating system : Windows 10 Home (X64) # Username : cam.cx - DESKTOP-0MU1HUV # Running from : C:\...
Hello,
Sorry for the delay.
You have a Dell computer, don't you ? It may be a corner case with some Dell processes and AdwCleaner..
In the meantime, to be sure that you get the latest database version, can you copy/paste here the content of AdwCleaner scanning logfile (from C:\AdwCleaner\) ?
Best regards,
I am running AdwCleaner v5.112 and having the same issue. I downloaded the version from the post above but the debug file was not created. Please help.
I am running AdwCleaner v5.112 and having the same issue. I downloaded the version from the post above but the debug file was not created. Please help.
Hello,
The problem is definitely solved thanks to your kind help. I ran AdwCleaner this morning after switching on my PC and ther was no malware at all. Thank you very much once again.
OK,
I finally got to download and run it V5.112 and no BSOD, so thank you for looking into it and fixing it for me.
Here is the report:
# AdwCleaner v5.112 - Logfile created 19/04/2016 at 16:50:38
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.5 [Server]
# Operating system : Windows 10 Home (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_...Sorry I didn't get a chance to reply yesterday, I tried it this morning, scanned and removed without issue. Thanks for the quick resolution!
Ok.
Can you manually uninstall "Rox Player" from the Windows Settings ?
Then,
Hello,
Great ! I reproduced the problem. It's due to Rox Player, which is really tendancious (showings random ads, not updated for a quite long time...).
I added the detections to AdwCleaner, and we'll remove it manually there.
Download the file fixlist.txt and save it as "fixlist.txt" to the Desktop or where FRST is located.
NOTE. It's important that both files, FRST/FRST64 and fixlist.txt...