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on AdwCleaner's page

from Me1, (19 february 2015)

Thank you for this new release.

Unfortunately, some of the false positives I've listed a while back are still being flagged:

Simple Adblock (which is now Adblock Plus for IE)

ProgSense

Hola

Legitimate proxy server settings

Why have you removed the option to DisableAskProtection, DisableBrowsersProtection, DisableProxyProtection....?

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on AdwCleaner's page

from mavengroup, (19 february 2015)

Anyone having issues with the latest version removing ScreenConnect Remote Access Software? (https://www.screenconnect.com/). Is there any way to whitelist this or can we add an permanent exclusion?
Use this program all the time with success, but now running into this issue.

Also, anyway to help support development? Donation?

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on AdwCleaner's page

from anonsubmitter, (19 february 2015)

@cocochepeau: As I said in a previous comment, I haven't used Hotspot Shield in years. I was just discussing the experience I had with the software years ago with Me1.

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on AdwCleaner's page

from ****, (19 february 2015)

I love the software, but it doesn't seem to get rid of the Positive Finds or Buzzdock adware viruses. Then again neither do any of the other scanners out there... Can you please help?

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on AdwCleaner's page

from anonsubmitter, (14 february 2015)

@Me1: I haven't used YTD Video Downloader in years, so I can't say anything about that. If I remember correctly Hotspot Shield had at least one banner that appeared when the user had the software running and disappeared when the user closed the software. What I meant is that it could be the bundleware / adware part of the installers and the banner ad in Hotspot Shield that is triggering the heuristic in AdwCleaner. I agree with you though, these softwares should be whitelisted.

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on AdwCleaner's page

from Me1, (10 february 2015)

@anonsubmitter, yes you are right. But, most free software downloaded on the Web come bundled up with useless crapware anyway. The YTD downloader box, if you don't want the app, can easily be unchecked while installing your main program. Unckeck all boxes for programs unrelated to the main program. If you need YTD or Hotspot Shield, they have a website where you can get them. No need to be bundled up to anything. They are already very popular. They both can be uninstalled very easily from Programs & Features, so they should not be removed by AdwCleaner. Removing Hotspot Shield this way messes up the Internet connection.

For those who don't usually pay attention while installing software, a program like Unchecky could be very useful. That way, you won't be flooding the malware removal forums all over the Web.

http://unchecky.com/

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on AdwCleaner's page

from anonsubmitter, (10 february 2015)

@Yotony: Norton thinks that everything is a virus. I wouldn't give that detection one shred of credibility.

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on AdwCleaner's page

from ****, (09 february 2015)

Just downloaded to update my version, but can't run it because Norton antivirus detects a thread and deletes it immediately. The threat is identified as 'Suspicious.Cloud.7.EP'.
Not sure if this is a false positive, but don't want to take a chance on it. Please verify the software, clean it if necessary and update the download link (or post a note). Txs.

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on AdwCleaner's page

from ****, (09 february 2015)

OK! Issue solved! I had knowingly installed the iSafe Key-logger on that computer. This is supposedly invisible to cleaners and registry. AdwCleaner removed the invisible iSafe folder but not its registry entries. That caused instability in the system, probably related to the specificity of the key-loggers. Restoring the iSafe folder from within the AdwCleaner Quarantine Manager solved the issue. No need to do anything in the registry. I hope this helps!

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on AdwCleaner's page

from anonsubmitter, (08 february 2015)

@Me1: I have read that YTD YouTube Downloader's installer is nowadays bundled with adware, so that might be the reason. If that's the case that detection would be weird since JDownloader has the same features + a lot of other features, its installer is bundled with adware as well (at least three different kinds) and it isn't falsely detected.
If I remember correctly Hotspot Shield was bundled with adware as well back when I used it years ago.