Ok, If i understand, you upload the report on the upshare platform.
Sadly we can't access it if you don't give us a link to it.
So can you repeat the upload, and give us the link.
To do that, just follow fr33tux instructions. If you block on any of those instructions, just tell me, and I will make them clearer.
Hello,
Just to help you for the logfile part :
Hello,
Firsttime user and newby.
Attaching the logfile image.
I'd need the help.
Thanks
Hello,
An administrator of the forum just forward me your message containing the log file. I understand your fears, but in that case, they are not founded. The developpers of the softwares that we use for curing computers on forum are conceived to be respectful of the user privacy. The only potentially private datas are : the name of the user, of the computer and a list of the software that yo...
Hello,
AdwCleaner has two functions to avoid problems with false detections, first it has a scan only method, that allow us to see what it will delete, and second, it has a quarantine function for when a mistake occcured.
I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file ?
You ca...
I'm a first time user.Want to be sure I don't delete anything I should not delete. I know these are registry files. Delete?
. Also wondering about the x86 application updater in program files Should I authorize the delete?
# AdwCleaner v5.021 - Bericht erstellt am 16/11/2015 um 10:16:47
# Aktualisiert am 14/11/2015 von Xplode
# Datenbank : 2015-11-13.3 [Server]
# Betriebssystem : Windows 7 Ultimate Service Pack 1 (x64)
# Benutzername : Ray Moon - BRAINFACTORY_01
# Gestartet von : L:\adwcleaner_5.021.exe
# Option : Löschen
# Unterstützung : http://toolslib.net/forum
***** [ Dienste ] *****
***** [ Ordner ] ****...I don't really know what could cause this kind of bug. It's probably due to the configuration of your computer. But we can try debugging it if you have the time.
First of all, can you download this file and run it : http://sd-1.archive-host.com/membres/up/17959594961240255/Debug.exe
It's just to make sure that the error comes from the external library ( the above file is not AdwCleaner, it's ...
Thanks for your comments prston - I am keen to use AdWare and am assuming this is a false positive but as I cannot get it past Norton I need to report that this is the case and hope the situation can be resolved with Norton so I can benefit from using it.
Hello,
I'm not sure I've understood everything, but eventually, it seem that everything is fine for you.
So, good bye.
And don't hesitate if you have an other problem.
Hello Alexander13,
If I understand, you have use ADWCleaner but this isn't enough ?
Can you please post the log file ?
To understand what's happening on your conputer, can you use ZHPDiag :
With that log file we ...