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Hello,

So, it's a DNS issue.. It's strange that only Edge is impacted.

We'll remove the cached files from Edge, and then reset the network configuration if needed :

1. Launch Edge,
2. Click on the top-right "..." to show the menu.
3. Settings
4. Delete navigation data - choose the elements to remove
5. Check all, except "Passwords"
6. Delete

Quit Edge, restart it : does it work ?

If you still get the sa...

I am running AdwCleaner v5.112 and having the same issue.  I downloaded the version from the post above but the debug file was not created.  Please help.

Hello,

Thanks for your help !

The second BSOD is caused by the same processus. It's probably my fault, I made a mistake when I added this case to the database.. Can you retry now (with the v5.112) ? (and be sure to get a network connection to get the latest database update)

Best regards,

Hello,

Great ! I reproduced the problem. It's due to Rox Player, which is really tendancious (showings random ads, not updated for a quite long time...).

I added the detections to AdwCleaner, and we'll remove it manually there.

Download the file fixlist.txt and save it as "fixlist.txt" to the Desktop or where FRST is located.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt...

Hello,

Thanks, the dump file was useful it was at least due to the PRSvc.exe process. Can you retry again ? (be sure the database has been updated..).

If you face another BSOD, can you redo the same thing as here ?

Thank you for your patience,

Hi there,

In some case i almost run AdwCleaner to scan my PC for more security but a few days that it finds suspicious registry keys.

Called:

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}

I asked AdwCleaner to delete it, and it was indeed deleted after rebooting and the report said it was deleted. I ran a second scan and AdwCleaner found not...

Hi All,

Adware Cleaner has always been great the last 3 versions have caused a Windows 10 BSOD as I click clean and it starts to close programs.  I've NEVER had a BSOD on Windows 10, so this is a first for me, any ideas?  Currently 5.112 but two previous versions same thing...Help!

Thanks,

Steve

Hello,

Do you face the same issue with the latest release ? (v5.112)

As i do everyday, today I scanned my computer with Adwcleaner after updating the 5.111 version to the 5.112 version, as the sftware advised me to do.

When the scan was finished (telling me no malicious software had been found on my computer), I was shocked to find out there no longer was a Chrome thumbsmark and therefore presumably my Google Chrome browser hadn't be scanned. It happens to be m...