Re: Issue with Mirillis Action(recording software)

Ok.

Can you relaunch AdwCleaner and confirm that the problem is solved ?

Thanks,

Re: Issue with Mirillis Action(recording software)

Hello,

Thanks. Where did you download Mirillis Action ?

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

Please manually reset your Chrome profile like in this picture:

Then, click on "Reset", and everything should be ok.

Re: False Positive (Firefox add-on)

Hello,

Sorry for the delay.

I do not reproduce this detections, is it possible to share the file "C:\Users\xxxxx\AppData\Roaming\8pecxstudios\Cyberfox\Profiles\xxxxxxxx.default\prefs.js" ? You can zip it and sent it by email if you prefer.

Thanks,

Re: Can't delete UCGuard

Hello,

@gamezertruth: Thanks for the help, but it's preferable if the person who first took the topic keeps it until resolution, except if she/he needs help.

@pedromatt:

We'll proceed differently:

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host t...

Re: Can't delete UCGuard

I had to ran Roguekiller first in the safe mode . and I have to remove all found malware/adware and reboot the system after Roguekiller was asking me to do it . but when I have in the safe mode all malware and adware that I removed it is still in there and there was nothing in Quarantine ! and I had once again to run it this time in normal mode and Roguekiller have found those malware ithem and...

Re: False Positive (Firefox add-on)

you need to wait for The developer of the adware cleaner tool . and you can also to post the adwcleaner log that show the FP so he’s can check .

Re: Can't delete UCGuard

okay then let’s move to a great anti-malware here https://www.zemana.com/Download

download it and make sure to run it as an admin it will found a lot of "UC browser files" then after the scan is done go to remove all found malware and after that ran adwcleaner and see if still found any of "UC adware " and let me know how it goes with you !

Re: Can't delete UCGuard

Yes, it shows nothing. I've tried many malware removal software and most of them show nothing. But adwcleaner and roguekiller still show the UCGuard. And I can't delete it with them

Re: Can't delete UCGuard

the problem is that it actually found the ucguard.sys.. and then it asked me to restart the computer to remove it but it is still there


pedromatt, 2016-09-30 12:37:05 (UTC)

that bad news ! I just to ran Roguekiller and I will see what report ! did you ran a scan with your AV ?

which mode did you ran Roguekiller ? normal or safe mode ?