Re: ITS NOT RESPONDING

Hello,

Have you already done a "Clean", with UCGuard unselected in the Services tab ?

Of so, can you share me the file AdwCleaner[Cxx].txt ?


fr33tux, 2016-08-31 04:35:14 (UTC)

Sorry. but I can't find the files you mention

Re: ITS NOT RESPONDING

This is my debug file: https://up2sha.re/file?f=nZHWFJLPJAfb

And this is my last scan file: https://up2sha.re/file?f=S2JGUxQFAUDG

When I click clean it not work and the AdwCleaner not responding. I wait 30 minutes but nothing happen. I can't restart, shutdown or open task manger. Please help

Not responding

This is my debug file: https://up2sha.re/file?f=nZHWFJLPJAfb

And this is my last scan file: https://up2sha.re/file?f=S2JGUxQFAUDG

When I click clean it not work and the AdwCleaner not responding. I wait 30 minutes but nothing happen. I can't restart, shutdown or open task manger. Please help

Re: ITS NOT RESPONDING

Hello,

Can you share me the logfile for the working cleaning you've made ?

Then we'll take care of UCGUard.

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

on AdwCleaner by ****

Fortunately, I kept backups of CCleaner's registry deletions, some of which are clearly nothing to do with this adware:

MBAM later found StartGo123, which had been hijacking Chrome.

I imagine the malware writers reading our conversation and learning too, but HTH.

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

Hello,

Oh. It would have been interesting to get all the references to BrowserAir, so that I would have added them to AdwCleaner.

But thanks for the feedback :)

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

on AdwCleaner by ****

Have now run CCleaner to clean Registry and remove many, but not all, references to BrowserAir.

Windows: Settings: System: Default apps: Choose default applications by file type: .htm no longer shows BrowserAir.

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

on AdwCleaner by ****

Ah, minor problems remain.

Opera now works again as my default browser.  However, Opera could not see that it was the default browser until I used Windows: Control Panel: Default Programs to set it as the default.

Even then:

  • Neither Windows: Settings: System: Default apps: Web browser nor Windows: Settings: System: Default apps: Choose default applications by protocol: HTTP shows any of the ...

Re: What are these registry keys

on AdwCleaner by ****

Ok thanks so much for the quick response

So they aren't malicious in any way?

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

Hello,

In complement, can you do the following ?

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
  • If something is detected, choose to Quarantine everything. If i...