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Greetings,

Sorry for the late answer.

These detections are not keyloggers, don't worry. What web browser are you using?

Regards.

Dead Rising 3 softonic viruses

I used adwcleaner to clean these viruses but they just keep on returning after boot-up.

Here are the names:

-Registry- [-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wiz

-Web browser- [-] [utorrent.en.softonic.com] [Search Provider] Deleted: utorrent.en.softonic.com [-] [dead-rising-3.en.softonic.com] [Search Provider] Delet...

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Greetings,

First of all, sorry for the late answer.

Can you share the scan logfile as well? Thanks.

Regards.

---

cocochepeau, 2017-09-19 06:55:31 (UTC)

# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:05:26 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 09-08-2017.1 # Running on Windows 7 Home Basic (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [...

# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:06:01 2017 # Updated on 2017/29/08 by Malwarebytes  # Running on Windows 7 Home Basic (X64) # Mode: clean # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services deleted.

***** [ Folders ] *****

Deleted: C:\Users\lenovo\AppData\Local\Bundled software uninstaller Deleted: C:\Users\lenovo\AppData\Ro...

Hello,

I hope that it will be fixed in the new version tonight ! Looking forward to use Adwcleaner again :)  Thanks for your help!

Sorry for that, it was only partially fixed yesterday.

It will be ok in tonight beta.

Hello,

Those are partially fixed since yesterday beta, and will be fully fixed in tonight beta.

Sorry for the issue.

Best regards,

Hello,

Thanks.

This issue is partially fixed in yesterday beta, and should be fully fixed in tonight one.

Thanks!

I have no proxies on either machine.

Just updated and ran scan - still same result as yesterday as below - 280 entires found!

The Chrome entries found are simply my personalisations for the Chrome start up page! Should definately not be selected or cleaned!

# AdwCleaner 7.0.0.0 - Logfile created on Fri Jul 21 08:26:44 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-16-2017.1 # Ru...