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Hello,

Great !

Yes, please disable the synchronization temporary.

I'll need more information :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

FYI, i enabled the Sync Now features on the Firefox to keep my bookmarks, password and tabs. Will it be one of the cause for the removal of hao123 failed?

Hello,

@Clarkwong : please share the logfile generated by AdwCleaner when you used it. They are in C:\AdwCleaner.

 

@nutech2014 : please open your own topic, we'll help you there.

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fr33tux, 2016-02-20 15:48:49 (UTC)

As per request, the following is the result of using the latest adwcleaner

# AdwCleaner v5.036 - Logfile created 24/02/2016 at 05:48:58
# Updated 22/02/2016 by Xplode
# Data...

Hello,

Please upload it to Up2Share and share the generated link here.

Thanks !

"Searching for generic detections" means that AdwCleaner will search for folders / registry elements that matches a specific pattern or have a specific behavior.

All strings will be updated for v5.037.

1. I let the choice to run clean even if no threats are detected because the user can still want to run specific options that can be checked in "Option" menu

2. Fixed for v5.037

3. Same

Rega...

~ ZHPDiag v2016.2.22.62 By Nicolas Coolman (2016/02/22)
~ Run by Owner (Administrator)  (2016/02/22 14:16:22)
~ Web: http://www.nicolascoolman.com
~ Facebook: https://www.facebook.com/nicolascoolman1
~ State version:  Version OK
~ Mode: Scan
~ Report: C:\Users\Owner\Desktop\ZHPDiag.txt
~ Report: C:\Users\Owner\AppData\Roaming\ZHP\ZHPDiag.txt
~ UAC: Activate ~ System startup: Normal (Normal boo...

More changes:

$L_GENSEARCH = "Searching for generic elements ..." Please change the current translation to this for now:$L_GENSEARCH = "Trwa wyszukiwanie typowych obiektów..." BTW, what does that exactly mean? Maybe I would be able to find a better translation.

$L_FINISHED = "Zakończono" I assume this is used only once scan completes. To make it more clear, I would change it to:$L_FINISHED = ...

Well, there you go. Merci!

Hello,

There should be a new file on your desktop looking like "ZHPDiag.txt". You may use it through there.

Regards,

Hello,

It's strange.. Can you check the option "Use local database" before running the scan ?

Do you encounter any connectivity issues with the website ?

Regards,