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Hello,

Sorry for the delay.

Can you share more informations with FRST ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Bonjour,

• Télécharge Farbar Recovery Scan Tool (de Farbar) sur ton Bureau.

Attention : tu dois prendre la version compatible avec ton système : 32 ou 64 bits.

32 ou 64 bits - Comment savoir ?

• Lance FRST (Sous Windows Vista/7/8/10, clic droit sur FRST > Exécuter en tant qu'administrateur).
• Coche la case Addition.txt.
• Clique sur le bouton Analyser.
• Une fois le scan terminé, deux rapports FRS...

Hello,

@gamezertruth: Thanks for the help, but it's preferable if the person who first took the topic keeps it until resolution, except if she/he needs help.

@pedromatt:

We'll proceed differently:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host t...

I don't have a tab "Exam" . Do you mean the "Scan one"? ( https://gyazo.com/3a8031657b4499e05de41e695c64fcb2  ) If it is indeed that tab, I think this is what you want:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 30/09/2016 Scan Time: 00:32 Logfile: test.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.09.29.13 Rootkit Database: v2016.09.26.02 License: F...

yes it takes time but it depends , if the hard drive is full , if there's many sessions , in the computer is very infected.... it depends of so many things...... this tools reads almost all the unknown keys/folders/files by windows

Hello,

Thanks !

Can you do the following to get additional informations ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

It looks like it was fine, however running ADWCleaner caused the PC to lock up entirely, requiring a hard reboot.

I have seen this happen when user folders such as Documents/Desktop are redirected to a server or DFS namespace, such as \\domain.local\users\username\desktop, but this person had no such redirect as they have no server.

They might have a mapped drive to their NAS, but no folder r...

Can anyone please advise:  I'm trying to remove DNSUnlocker from my mothers laptop, & was told AdwCleaner could do the job.  I am testing it at home on my computer 1st, & it found 128 threats on my computer!  How accurate are the results shown?  I noticed there is no way within the program to do backup of some kind on changes I make.  If I have run AdwCleaner with option settings unchanged/at d...

Hello,

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Fix result of Farbar Recovery Scan Tool (x64) Version: 12-09-2016
Ran by samsung (14-09-2016 06:57:02) Run:1
Running from C:\Users\samsung\Desktop
Loaded Profiles: samsung (Available Profiles: samsung & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
[code]start
CreateRestorePoint:
bl (x32 Version: 1.0.0 - Your Company Name) ...