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Je ne peux plus accéder à internet, sur l'écran j'ai une annonce, arnaque je suppose

"Ne pas redemarrer l'ordi

windows a détesté une altération des données et virus

Contactez support technique tél: 0178904679

code erreur B 4259F

J'imagine qu'il ne faut pas appeler ce N°..

mais je suis coincé!

cordialement

Hi :)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCleaner to see if there are invalid registry...

Hi Xplode,

Thanks to you and the AdwCleaner team, I appreciate all your help.

I'll look out for the debug version and will test it out when it is available and report back to you.

Thanks again.

Hi !

What a quick reply and perfect support :-)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCl...

Hi,

Ok, there is just some minor infections and a lot of softwares that I don't know, then I will have to make some research to find if some can be dangerous.

But before we do a script with ZHPFix, we are going to clean a little that computer :

• Removing unuse or unknow softwares :
  • Please go to the Windows Tool to uninstall software (by configuration pannel > uninstall softwares)
  • Then ...

Hi !

Here is the last Adw-Log:

# AdwCleaner v5.109 - Bericht erstellt am 09/04/2016 um 02:21:55
# Aktualisiert am 04/04/2016 von Xplode
# Datenbank : 2016-04-07.1 [Server]
# Betriebssystem : Windows 7 Professional Service Pack 1 (x64)
# Benutzername : MainAdmin - KR-WS
# Gestartet von : C:\Users\Public\Documents\adwcleaner_5.109.exe
# Option : Suchlauf
# Unterstützung : http://toolslib.net/f...

Hello knatterton_nick,

Can you please post the log file of AdwCleaner ? You can find it in C\AdwCleaner\AdwCleaner[SX].txt, where X is a number.

To understand what's happening on your conputer, can you use ZHPDiag :

• Download ZHPDiag from Nicolas on his website.
• Then run it with administrator's rights (with right click).
• Then upload the log file on up2share.
• Then post the link in your repl...

Hi !

Unfortunately I got trapped by some malware, AdwCleaner removed nearly all of it. But somewhere there's still something hidden where at least IE11 is still responding to.

Sometimes when clicking in an empty area of a websites page (where no links are visible), a new tab opens, showing that the URL hxxp://www.smartnewtab.com is opened, leading to an other website with crap.

AdwCleaner in...

Hello, it seems to be a WinDivert driver and developed by Basil Projects. Although i'm not sure which program it belongs.

In Virus total, nothing was detected.

https://virustotal.com/pt/file/2320e9c2e05e021512b4a9c6328caa9761187b10551859d591b6fcc16842fd0e/analysis/  

# AdwCleaner v5.109 - Relatório criado 08/04/2016 às 03:15:27
# Atualizado 04/04/2016 por Xplode
# Banco de dados : 2016-04-0...

Super !

Voici quelques conseils finaux :)

1. Pour gagner un peu d'espace en supprimant des fichiers inutiles :

• Télécharge et installe CCleaner --> lance le --> clique sur Nettoyeur --> Analyse --> Lancer le nettoyage --> OK.
• Ensuite, clique sur "Options" --> "Surveillance" --> décoche toutes les cases liées à la surveillance.

1. Suppression des outils :

• Télécharge DelFix de Xplode sur ton bureau.
...