Re: CRITICAL_PROCESS_DIED

on AdwCleaner by ****

Sorry for the duplicate post above.  I ran the BlueScreenView program and tried to post at the link but I don't think it liked the .html extension (I could not tell since it was in French).  See output pasted below (note, I deleted a few blank columns to help it fit better). 

...
Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Caused By Driver Caused By Address

Re: CRITICAL_PROCESS_DIED

on AdwCleaner by ****

I am running AdwCleaner v5.112 and having the same issue.  I downloaded the version from the post above but the debug file was not created.  Please help.

Re: CRITICAL_PROCESS_DIED

on AdwCleaner by ****

I am running AdwCleaner v5.112 and having the same issue.  I downloaded the version from the post above but the debug file was not created.  Please help.

Re: blocage du navigateur et de d'autre logiciel programme.

Bonjour,

le probleme avec l'explorateur de fichier est un jolie bug graphique, sur la capture d'ecran la fenettre apparait entierrement sans aucun probleme, mais hors capture d'ecran elle n'apparait pas.

 

voila.

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

The regular 5.112 please, since it doesn't seems to be a bug in AdwCleaner..

Thanks !

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

It's the debug report for the scan mode, but nevertheless we'll use BlueScreenView, it will be easier for both of us :

Can you download BlueScreenView here, run it, then click on "View" , "HTML Report - All Items".

Then, upload the report here and post the link.

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Sorry, it's the file beginning by "Debug" I need.

Thanks !

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Thanks.

Relaunch AdwCleaner, and in the Options menu, be sure "Activate the debug mode" and "Reset Chrome preferences" are both checked.

Then, click on "Cleaning". If there is a BSOD, just reboot.

You'll then have a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log, please share it as above.

Best regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Can you relaunch AdwCleaner, click on "Options" -> check "Activate the debug mode". Then, be sure the database is updated and click on "scan".

Please share the logfile here..

Re: Google Chrome

on AdwCleaner by ****

Hello,

This is not a bug. Since v5.111, AdwCleaner has a new option called "Reset Chrome preferences" which effectively reset all chrome preferences. You can deactivate this option by unchecking it under "Options" menu.

Regards,


Xplode, 2016-04-15 16:58:32 (UTC)

This is stupid since most people have chrome customized to their preferences and don't want to do it all over again just because...