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Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

Hello cocochepeau,

Yes thanks, things appear to be good now. And I intend to browse this site often to keep up with things. When I buy a premium malware scanner it will definitely be Malwarebytes.

Best wishes,

Rog

Bonjour cocochepeau,

Thanks for your response.

First I should explain that in the last hour, I downloaded Malwarebytes (free) from Softpedia (http://www.softpedia.com/dyn-postdownload.php/4da55095eb250a3742025ebdcf058222/580a4e8d/13ebe/0/1?tsf=0

...and something was found and removed from Firefox. It wasn't named 'Bing' but Bing has now been removed.

I had previously tried changing the defa...

thank you best, I will give it a try as the computer is at my customers office it'll take me till about 14:00 regards ernst

Unlike Reimage, cleaning with Malwarebytes or AdwCleaner is free.

The best thing you can do is delete your company.

Hello

reading that makes me understant that you'd never understand the use of an antivirus

almost each tool is detected like malware by virus total, and the only antiviruses which detect tools like viruses are bad antiviruses ( if you look kaspersky , malwarebytes or others bests antiviruses , they don't detect it )

before writing anything, trying to think please.

the tool scans the system ...

Hello,

Can you

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Scan choose Threats scan, click on Start scan.
• If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
• After the rebo...

Hello,

Sorry for the delay !

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

While I'll read the logfile, please do the following:

Download fixlist.txt file and save it to the Desktop.

NOTE. It's imp...

Hello,

This logfile extract shows that Google Chrome is scanned by AdwCleaner, but nothing was detected.

Best regards,

Hi,

I would like to suggest you that you should update the system security software that is installed in the system. After that run the system scan on your PC, it would fix the problem. To know more about browser hijacker and how it spreads in the system along with its precautions, you can visit:

http://www.keepbrowsersafe.com/gotoinstall-ru-redirect-best-ways-get-rid-pc-browser