1) Using ClearLNK tool repair following links and attach tool's report to your message.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
C:\Users\Natascha\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
C:\Users\Natascha\AppData\Roaming\Microsoft\Internet Explorer\Quick Lau...