Re: AdwCleaner deletes acestream but it reappears after Windows start-up

I redacted the links to your logfiles in your precedent message since they contained some "sensitive"/"private" informations.

I analyze the logfile and come back to you with more informations.

Re: AdwCleaner deletes acestream but it reappears after Windows start-up

on Disinfection by ****

Here are the logfiles (sorry for the delay to answer) :

https://up2sha.re/file?f=XXXXXX

https://up2sha.re/file?f=XXXXX

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

OK, I started it, just so you know I got this message, going to run anyway and let you know the results, just wanted to post this in case of BSOD http://screencast.com/t/DZpUxbJv0EGY

 

OK BSOD again with the new version you provided, I uploaded the minidump https://up2sha.re/file?f=Bt0lHd36k7X6

Re: AdwCleaner deletes some file but it reappears after Windows start-up

Hello,

Something else seems to recreate the key. I'll look with a ZHPDiag report :

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Best regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Thanks, the dump file was useful it was at least due to the PRSvc.exe process. Can you retry again ? (be sure the database has been updated..).

If you face another BSOD, can you redo the same thing as here ?

Thank you for your patience,

Re: AdwCleaner deletes some file but it reappears after Windows start-up

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

[-] File Deleted : C:\WINDOWS\SysWOW64\h@tkeysh@@k.dll

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}

***** [ Web browsers ] *****

*************...

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

The file which has been opened by Edge is the BlueScreenView report (you can see the path to the file in the adressbar on the top).

Can you copy this file to your Desktop : C:\WINDOWS\Minidump\041916-112203-01.dmp and create a zip archive from this file ?

Then, host it on https://up2sha.re, and paste here the generated link.

Best regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

I don't think that is the correct file because the time isn't correct but I could be wrong so here it is:

2016-04-19 05:33:59 : [Notice]        Scan started 2016-04-19 05:33:59 : [Success]        Internet connection is UP 2016-04-19 05:34:01 : [Success]        Loaded C:\Users\Steve\AppData\Local\Temp\sqlite.dll 2016-04-19 05:34:01 : [Success]        Opened C:\AdwCleaner\adwcleaner.db 2016-04-1...

Re: AdwCleaner deletes acestream but it reappears after Windows start-up

Yes, but your computer doesn't seem to have some remainings, so we need to spot what is re-creating this folder at each reboot.

Since I didn't see it with ZHPDiag, we'll try with FRST :

  1. Download FRST
  2. Right-click on the file -> "Execute as Administrator"
  3. Click on the "Scan" button
  4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  5. Please host them on Up2Sha...