Search

Hi,

I've read another thread about my problem and i wanted to ask if somebody can help me too.

The problem i have is that i have a virus on my laptop and i have tried to delete it with different "scanners" like Malwarebyte, Ccleaner, Esetonline scanner & AdwCleaner. The most of the virus is gone but there is 1 service in AdwCleaner that i can't remove. Everytime i want to clean it in AdwClean...

Hello,

I have encountered a problem. After Scanning and hitting the button Clean, it runs as if it is starting the cleaning process. Then after a few seconds the application doesn't respond. I read the instructions and this is my debug link: https://up2sha.re/file?f=T7RvW1RLQxPO

I use Win 10 64-bit.

Please help me. Thanks

Hello,

It's part of QuickStart, an adware. You can clean it.

Best regards,

You're right, nice catch! But that really is my main firefox profile. Did malware hacked its name, or what?

I searech for this profile ID and found in int he following places:

c:\Users\Admin\AppData\Local\Mozilla\Firefox\Profiles\41a66e7e5ee1

c:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41a66e7e5ee1

I am certain that when I told adwcleaner to delete this folder, my firefox pro...

Hi all.

I googled before asking but never found anything relevant... So AdwCleaner found 1 threat, this is what is says:

Firefox pref Found:  [E:\Profiles\Firefox\prefs.js] - "extensions.quick_start.sd.closeWindowWithLastTab_prev_state" -  false

Anyone knows what this config option does and why is it dangerous?

Thanks.

Hello,

Please use the following process while we'll release the next AdwCleaner version:

1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
2. Launch Malwarebytes from your desktop
3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
4. Tab Scan choose Threats scan, click on Start scan.
5. If something is de...

after i downloaded adfix the windows start menu has stopped working...i am using windows 10..i need a solution for this problem..i have tried uninstalling adfix and restarting the computer but nothing works..

please help

Hello,

I'll be in my customers office tomorrow morning and run AdwCleaner to give you feedback.

The application in the Orlando-folder is accessible now and starts but I have to wait for the operator to check it in deep,

I hope it is a sunny sunday even in your place! regards

hello cocochepeau, 

thank you for helping! It took me quite a while to restore all the 7000+ files and folders with ownership and next step applying users/rights to all these objects. wrote some scripts what helped.

What i'm still curious about is: what happened - the task went thru the whole procedure correctly an after restarting the logfile appeared as usual. However - it went nuts.

I eve...

Bonjour, 

je précise il y a un message d'erreur qui arrive et en appuyant sur ok ferme le programme .

le rapport complet :

2016-10-22 12:13:53 :     INFO    [main] - >>>> STARTING <<<< 2016-10-22 12:13:53 :     INFO    [main] - Version: 6.030 2016-10-22 12:13:53 :     INFO    [main] - RAM Usage: 41 2016-10-22 12:13:53 :     INFO    [main] - OS: WIN_10  X64 2016-10-22 12:13:53 :     <INFO>  ...