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Hi :)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCleaner to see if there are invalid registry...

Hi,

Ok, there is just some minor infections and a lot of softwares that I don't know, then I will have to make some research to find if some can be dangerous.

But before we do a script with ZHPFix, we are going to clean a little that computer :

• Removing unuse or unknow softwares :
  • Please go to the Windows Tool to uninstall software (by configuration pannel > uninstall softwares)
  • Then ...

Hello,

Ok. It should be fixed with MBAM :

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it as...

Hello,

Sorry for the delay.

We'll try to use MBAM hoping it will remove all elements I found in the logfile. Otherwise, we'll remove them "manually" :

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, clic...

Hello,

You're right, there is currently a bug where you can't choose your language when you don't have C:\AdwCleaner folder created. ( that can happen if you previously uninstalled AdwCleaner or are using it for the first time ).

This issue will be fixed in v5.032 which will be online soon.

Regards,

It's annoying that whenever there is a new version, if one chooses to get it, old version gets erased, it should at least be renamed as adwcleaner.bak in case downloading of newer version fails (or doesn't work in winxp anymore as it happen to be my case). So now I don't have either version.

Which brings me to another topic: Where is it possible to DL older versions so I can recover this great...

Hello Jer.

The principle of the quarantine is to keep the files detected (in case they were necessary) while disactivate them.

You can then keep them in the quarantine for a time, and if disactivating (putting them in quarantine) them don't create any issue, you can choose to delete them from the quarantine.

You can also choose to use the AdwCleaner function to uninstall it :

• It will delete...

Ir running windows right click on the program where you downloaded it,then choose send to, then desktop (create shortcut). Works like this in XP Home.

Hello,

We'll use MBAM to remove some stuff, and then clean the remainings with ZHPFix like you did with Chapi if needed :

• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, cho...

Hello,

All theses entries are about : toolbars, extensions and potentially unwanted programs.

You can remove them all by launching again AdwCleaner and choosing the cleaning button.

Can you then post here the cleanning report ?

As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :

• Download ZHPDiag from Nicolas on h...