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Can you temporary disable it, then launch AdwCleaner as administrator ?

(Then, reactivate it).

Hello,

Did you clean older AdwCleaner versions ? (Launch it -> Uninstall) and get the latest release from here : https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Hello,

We need to delete a las thing wit a ZHPFix script :

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the installation.
• Then click on the shortcut for ZhpFix on your desktop, and as usual, launch it as administrator.
• Select "Import"
• Copy & pa...

Hello,

Sorry for the false positive, it has been removed (the change will be effective soon).

You can recover the files by using the quarantine manager : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

• Launch AdwCleaner,
• Click on "Tools" -> "Quarantine manager"
• Tick the GCC folder and "Restore".

Best regards,

and yes  albireo is still haunting my browser.

Hello,

Can you uninstall AdwCleaner (launch it -> Uninstall), and then re-download it from here : https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Hello,

Ok. It should be fixed with MBAM :

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it as...

I clicked on a springfiles virus searching for "modensa cot instructions". Doh!

My first clean has the following log. I have cleaned several times since and it says I am clean. But I am still getting lots of redirects and occasional Chrome freezing whilst I am asked to call the Microsoft certified technician.

Thanks in advance.

# AdwCleaner v5.036 - Logfile created 27/02/2016 at 23:10:23
# ...

Hello,

Sorry for the delay.

We'll try to use MBAM hoping it will remove all elements I found in the logfile. Otherwise, we'll remove them "manually" :

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, clic...

hi

could you please take look at this LOG: i think it it a "false/positive"-detection. Im using "F-Secure internet security" and

this software is always installing plug-ins when the a browser is started for the first time after the installation. I created a new Windows-User Account and  F-Secure asked me (when i launched Firefox) if i want to install 2 plug-ins that are included with this f-s...