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Hi Xplode,

The log that generates after choosing debug mode is as follow, as you can see from it, it doesn't complete the scan. On the progress bar it doesn't show anything.

2015-10-31 17:11:16 : [Notice]		Scan started
2015-10-31 17:11:16 : [Success]		Internet connection is UP
2015-10-31 17:11:16 : [Success]		Loaded C:\Users\MY\AppData\Local\Temp\sqlite.dll
2015-10-31 17:11:16 : [Success]		O...

Hello,

Can you run AdwCleaner again and check "Enable debug mode" in "Option" menu. After that, just press "Scan" , you will still see this error message so just press ok. 

Then go to C:\AdwCleaner and post the content of the file called AdwCleaner_dbg_xxxxx.log

Moreover, can you tell me what is written just above the progress bar when this error message occurs ?

Regards,

Xplode.

Hello Alexander13,

Normally, ADWCleaner is able to remove adware even on 64-bits computers.

In fact I suspect that if the adware is not remove, it is because ADWCleaner don't know him yet, but if it is the case I will warn it's developper.

To be sure, I need the ADWCleaner log, you will find him in :

• Can you please go in C:\AdwCleaner, you might find the log in here. Just post it's content ...

Hello.

Please see https://up2sha.re/file?f=JslQ7zcwINRw   logs and downlad.

I'think  problem AdwCleaner no  removal adware and all, because  problem script for scan support 64-bit.

Hello Alexander13,

If I understand, you have use ADWCleaner but this isn't enough ?

Can you please post the log file ?

To understand what's happening on your conputer, can you use ZHPDiag :

• Download ZHPDiag from Nicolas on his website.
• Then run it with administrator's rights (with right click).
• Then upload the log file on up2share.
• Then post the link in your reply.

With that log file we ...

AdwCleaner doesn't cleaner file and to quarantine file,  because it is not removed - it is very bad.

My PC Intel(R) Cote(TM) i7-4700HQ CPU @2.40GHz  2.40 GHZ

Processor Memory 16,0 GB.

System Windows :  64 -bit operation of system.

Can do you help me? And please connect remote desktop and see problem  it is not remove file and virus all.

Hi,

I have been using Adwcleaner for quite some time and had always done the job well. But recently since the version 5.009 have noticed that in middle of scanning it suddenly stops and shows an error code as shown by the image. After pressing ok the program stops too and the same happens after restarting it. I am now using the latest version but the same is happening.

Anyone know how I could...

Hello,

Can you share me the logfile ? It should be in C:\AdwCleaner\

Here's the documentation.

Regards,

Bonjour,

Merci pour les fichiers de préférences, il vont servir à améliorer les détections de notre côté. Je me suis permis d'éditer les liens permettant d'accéder aux fichiers puisqu'ils contiennent ici certaines infos personnelles (notamment les sites visités).

Mais le problème persiste toujours au pire je vais essayer de désinstaller chrome et le réinstaller :x

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Maveist, 2015-10-26 12:16:55...

Bonjour,

Merci pour cette réponse :)

Voici le rapport ZHPFIx : https://up2sha.re/file?f=8S9GWP3TXPT5

Le master_preferences (j'ai juste changé l'extension du fichier pour pas que Up2Share me fasse une erreur) : https://up2sha.re/file?f=CRgJvdUxxxx

Et les Preferences :)  : https://up2sha.re/file?f=sWsb1Cb7xxxx (même histoire d'extension .txt ^^)

Mais le problème persiste toujours au pire ...