Re: SmartShopping not cleaned :(

So, I run ADVCleaner again. The answer is... No bad adware!

But I have the problem.

I noted that Edge is not infected! (On W10)

Thank you - José

SmartShopping not cleaned :(

Hello and thank you for this softwre.

I have this bad adware SmartShopping which took the control of my browser (Chrome and FireFox).

I run ADV Cleaner, it has found the right think but... I always have the problem.

It found my pb: hxxp://searchinterneat-a.akamaihd.net....

I have seen it has detected Delta-Home a precious bad adware have got few months ago.

Just before, I run CCleaner. I w...

Re: False Detection by AdwCleaner

I confirm this false. Here how this task looks in RSIT log:

C:\Windows\tasks\Adobe Flash Player Updater.job - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

PC Support Spécialitses de Microsoft

on Désinfection by ****

Bonjour,

 

 très hereux de découvriri ce forum, j'ai fait donc un nettoyage adwcleaner mais je n'arrice toujours pas à me débarasser d'une page page qui s'ouvre quand j'utilise internet explorer : PC Support Spécialitses de Microsoft, une arnaque assez connue dont Adwcleaner ne supprime pas , avez vous un moyen de le supprimer ? Parfois ce n'est pas cette arnaque mais une autre cela varie . m...

DNS Unlocker

Can you add removal of DNSUnlocker into ADW Cleaner please.

All of the resources avaliable say run ADW Cleaner however it is still not getting removed.

Sorry for the repost, the original was in french and i had not converted the page.

As per the other post I will work on aquiring logs from the affected pc's.

Re: ATX 2014 False positive.

# Username : Removed - Removed
# Running from : C:\Users\Removed\Desktop\AdwCleaner (1).exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

Folder Found : C:\ProgramData\CCH Small Firm Services
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCH Small Firm Services Folder Found : C:\Users\Removed\AppData\Local\CCH Sm...

Re: ATX 2014 False positive.

# AdwCleaner v5.009 - Logfile created 29/09/2015 at 12:45:27
# Updated 27/09/2015 by Xplode
# Database : 2015-09-27.1 [Server]
# Operating system : Windows 10 Home  (x64) # Username : Removed - Removed
# Running from : C:\Users\Removed\Downloads\AdwCleaner (1).exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder Deleted : ...

Re: ATX 2014 False positive.

Hello,

Please provide the whole report C:\AdwCleaner\AdwCleaner[C1].txt or C:\AdwCleaner\AdwCleaner[S1].txt

Numbers in file names could be different.

Re: False Detection by AdwCleaner

Here is report

# AdwCleaner v5.009 - Logfile created 28/09/2015 at 15:22:01
# Updated 27/09/2015 by Xplode
# Database : 2015-09-27.1 [Server]
# Operating system : Windows 7 Enterprise Service Pack 1 (x64)
# Username : loewy - TESTWS-W7-1
# Running from : C:\Users\administrator\Downloads\AdwCleaner_2015-09-28.exe
# Option : Cleaning # Support : http://toolslib.net/forum

***** [ Services ] ***...

Re: Save to Pocket Extension incorrectly identified as malware

One final question: Are there any other services that might have the same errant info we should reach out to? Can you possbily share where this issue was discovered?