Re: adwcleaner and Chinese software’s removal problem !

Hello,

Yeah, I thought you were speaking of something else than UCGuard.

We are working on to improve this part, some news soon.

Best regards,


fr33tux, 2016-10-29 16:48:28 (UTC)

Hi

yeah . what I Mentioned above is what I want to report it to you ! here a set of my screenshots ! https://postimg.org/gallery/1byvnlza6/

and also note that there are a programs then UCbrowser (UCGuard) which...

ADW Cleaner Not Responding when attempting to clean files

Hello,

I have encountered a problem. After Scanning and hitting the button Clean, it runs as if it is starting the cleaning process. Then after a few seconds the application doesn't respond. I read the instructions and this is my debug link: https://up2sha.re/file?f=T7RvW1RLQxPO

I use Win 10 64-bit.

Please help me. Thanks

AdwCleaner 6.0.3.0 download security warning

My AdwCleaner 6.0.3.0 download from the ToolsLib website is giving a security warning. I am happy with the service and the software but I need a safe download for Windows XP, as my XP computer and Google browser are no longer supported. I can't afford to upgrade my old Dell computer at this stage. Your help please?

AdwCleaner not responding during Cleaning stage.

Hi there, I've experienced a common issue faced by some other users as well. Whenever I selected "Clean" after the Scanning process, the program turned into Not Responding and freezes up my computer. Here's the log for Scanning.  http://textuploader.com/d5ma1

Re: AdwCleamer wants to delete my whole Firefox profile folder

I created new firefox profile using Profile Manager, then I copied all files fromt the old profile to the new one. AdwCleaner did not detect any suspicious files in that new profile folder, so I guess I'm good?

Re: AdwCleamer wants to delete my whole Firefox profile folder

Hello,

Thanks M-K-D-B, sorry for misunderstanding.

@Simplex: Can you zip me the folder "C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41A66E7E5EE1" and your profile: "4ui6vnjc.Simplex" ? I'll merge the two so that you'll find a clean profile, and you will be able to clean with AdwCleaner the malicious one.

Thanks,

Re: AdwCleamer wants to delete my whole Firefox profile folder

You're right, nice catch! But that really is my main firefox profile. Did malware hacked its name, or what?

I searech for this profile ID and found in int he following places:

c:\Users\Admin\AppData\Local\Mozilla\Firefox\Profiles\41a66e7e5ee1

c:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41a66e7e5ee1

 

I am certain that when I told adwcleaner to delete this folder, my firefox pro...

Re: AdwCleamer wants to delete my whole Firefox profile folder

This element seems to be a FP caused by a generic detection.  

Sorry, but I don't think so.

There are  - only at the german TB forum - at least 50 topics with this ff profilename "41A66E7E5EE1".

Usually, every ff profilename is almost unique, 41A66E7E5EE1 isn't unique.

It is related to Yondoo browser hijacker, I've seen multiple topics with this variant.

 

my suggestion:

Check profiles.i...

Re: AdwCleamer wants to delete my whole Firefox profile folder

Hello,

Sorry I was unclear. You can deselect the element "C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41A66E7E5EE1" from the "Folders", and do a clean.

This element seems to be a FP caused by a generic detection.

Best regards,

Re: AdwCleamer wants to delete my whole Firefox profile folder

You mean this?

http://pastebin.com/i8fdnHka

Thse issuses are in the log every time I do a scan. Either AdwCleaner does not remove them, or I still have some residual malware which puts it back.