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Hello,

I don't understand if you have already used AdwCleaner or not, so if not :

• Download AdwCleaner and make a scan with it. Then, share the generated logfile here (copy/paste it).

If you've already have:

• Pleasehare the logfile from C:\AdwCleaner\

And:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and a...

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre :
Run by client at 02/08/2016 08:02:21
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (10586)

Corbeille vidée (00mn 07s)
Dossier Prefetcher vidé

========== Processus mémoire ==========
SUPPRIMÉ: Memory Process: C:\Users\client\AppData\Roaming\inst.exe

=====...

Bonjour,

Vous pouvez mettre à jour Windows 10 sans attendre, cela ne gênera pas le reste.

Je viens de relire le rapport, voici ce que je vous demande de faire dans un premier temps :

• Si un raccourci portant le nom de ZHPFix sur trouve sur votre bureau, lancez-le.
• Sinon, rendez-vous sur la page de téléchargement de ZHPFix, puis cliquez sur le bouton bleu "Nicolas Coolman - Télécharger" et in...

Bonsoir,

Comment désinstaller ZHPDiag du bureau. Le point exe et le programme lui-même?  Est-ce qu'on le supprime tout simplement ou il y a autre chose à faire. Merci de me le dire.

Hello,

We'll look deeper:

1. Download FRST
2. Right-click on the file -> "Execute as Administrator"
3. Click on the "Scan" button
4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
5. Please host them on Up2Share and share the generated links.

Best regards,

Thanks for the help...

# AdwCleaner v5.201 - Logfile created 01/08/2016 at 10:55:22
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.4 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Desktop\adwcleaner_5.201.exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****...

Hi,

I ran adw cleaner on my windows 10 laptop. It removed a lot of bad stuff already (great!). But I still have one service and two files that cannot be removed by adw cleaner. The two files and the service are found by adwcleaner, I click on "nettoyer", but then after restart they still appear on the list.

Here is the report from ADW cleaner :

# AdwCleaner v5.201 - Rapport créé le 01/08/20...

# AdwCleaner v5.201 - Rapport créé le 31/07/2016 à 22:41:09
# Mis à jour le 30/06/2016 par ToolsLib
# Base de données : 2016-07-31.4 [Serveur]
# Système d'exploitation : Windows 10 Home  (X64)
# Nom d'utilisateur : client - MARIETTE
# Exécuté depuis : C:\Users\client\Desktop\adwcleaner_5.201.exe
# Option : Scanner
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Dossie...

# AdwCleaner v5.201 - Logfile created 31/07/2016 at 15:11:51
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.201.exe
# Option : Scan
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] ***...

# AdwCleaner v5.201 - Logfile created 30/07/2016 at 06:02:03 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-21.2 [Local] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : CQ62 - CQ62-PC # Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ F...