Hello,
It's strange.. Can you check the option "Use local database" before running the scan ?
Do you encounter any connectivity issues with the website ?
Regards,
Hello,
It's strange.. Can you check the option "Use local database" before running the scan ?
Do you encounter any connectivity issues with the website ?
Regards,
I finally got ZHP diag to download in English. Scan showed 5 Bugs found. report was locked as 1) PUP.Optional Free Soft Today 2) Toolbar.Agent 3) Heuristic Suspect
It would not Repair or Report. couldn't drag & drop or right click and ZHP screen was locked in the centre of the screen with no functions. When trying to view the items discovered a screen came up all in French again...frustration ...
Hello,
Thanks. I will update the translation for v5.037.
Regarding the file you sent me in your previous post, I didn't know that you put the instructions inside "ffff.txt" file , you should have called it "readme.txt" ;-)
I will review this file and add the elements as soon as possible. Some elements ( like the firefox extension ) should be already detected since v5.036.
Regards,
Bonjour,
Pouvez-vous fournir le rapport de débogage ?
Pour rappel, la documentation complèt...
Hello,
You can exceptionnaly ignore this warning from SmartScreen.
Please see this how-to for the screenshot : http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows
Regards,
Tried to download the ZHPDiag software again and got:
Windows protected your PC
Windows Smartscreen prevented an unrecognized app from starting. Running this app might put your PC at risk.
This happens sometimes when downloading the latest version of Adware cleaner...I will have to check out Screenshot, as, never have done it before. Thanks.
Hello,
I'm waiting for the ZHPDiag report :) (see my message above).
Hello,
You'd like to remove MPC Cleaner ?
Do you have other symptoms ?
I'll need more information :
Regards,
Hello,
Nutech2014 :
Can you share a screenshot of this ads on the right screen ?
I also need another logfile, with ZHPDiag to get more information about which elements remain :
Hello,
FP has been fixed. Sorry for the inconvenience.
Regards,