Rechercher

I had several unwanted programs including adware and malware, and malwarebytes and adwcleaner removed most but UCguard and UCguard.sys still remain when scanning with adwcleaner. I had attempted to remove all unwanted programs in bulk and adwleaner would stop responding and I would have to restart my computer. I eventually narrowed the issue down to UCguard and now it is all that remains. I hav...

Bonjour, une nouvelle fois je fais appel  a vos services pour une menace persistance.

je vous joins le rapport genere

https://up2sha.re/file?f=QvxoIw6s52SS

Merci pour vos conseils

Hello,

Please try the following:

• Download mbam-clean.exe from here to your desktop and save it.
• Locate the file mbam-clean.exe and double-click to run it and follow the onscreen prompts.
• It will ask to restart your computer, please allow it to do so very important.

If you have any other anti-virus application running in the background, please shut it down in order to avoid any conflicts whe...

Hello again,

Updating the feedback.

This time I did some experimenting, and got a result: I didn't first have the debug on when cleaning the "uncleanable" folders, but now I created the same folders exactly in the same paths they were (empty ofc) and started scanning. After it scanned, it found those same folders as a threat. I clicked clean, and a few moments later, it "Stopped responding". ...

Bonjour,

Il se peut que la menace "active" ait déjà été supprimée, mais qu'il reste certains éléments et notamment ce dossier.

Vous pouvez le supprimer sans souci.

Cordialement,

Hello,

You can't use any sqlite3.dll file, AdwCleaner uses a very specific one. We'll need some cleaning before:

- Launch AdwCleaner, ignore the error message. Click on File > Uninstall.

Then:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours....

Bonjour

je suis un peu voir carrement perdu. J'ai fait une 1^ere  analyse avec adwcleaner. J'ai découvert des menaces. Toutes ces menaces ont disparues . Je redemarre mon pc , je fais une 2^eme analyse je vois une menace sur une clé de registre, j'effectue un 2^eme nettoyage avec adwcleaner , la clé de registre est supprimé . Apres je fais une 3^eme analyse , la clé de registre est toujours presen...

Good morning,

Sadly after I manually cleaned the folders that the AdwCleaner coulden't clean, the pc "seems" clean for it, but I have my suspicions, because no program can clean a pc Completly. I will check if i had set debug on when i started cleaning before disableing the folder cleaning. 

Regards.

Hi all,

I download the last version of AdwCleaner. I switch off my antivirus and my firewall.

 I try to install it in Windows 10 and...

1st message: it can not install quarantine. Contact with support@malwarebytes.com

I click Ok and I go on... I hit "scan" and...

2nd message: *sqlite.dll is corrupted or has been replaced. AdwCleaner closes automatically.

I install sqlite.dll. I reboot ...

Greetings,

First of all, thanks for your feedback.

You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.

Can you please share the scan logfile showing the folders that you cleaned manually?

Regards.