Hello,
Can you run AdwCleaner in debug mode? Click on "Options" then "Activate debug mode".
Run the scan. Even if it shows this error message, you should have a file called "Debug_XXXXX.log" under C:\
Please post its content in your next reply ( inside "code" tags )
Regards
# AdwCleaner v5.105 - Logfile created 23/03/2016 at 00:36:50
# Updated 21/03/2016 by Xplode
# Database : 2016-03-21.3 [Server]
# Operating system : Windows 8.1 Pro (x64)
# Username : user - TOSHIBA
# Running from : C:\Users\user\Downloads\adwcleaner_5.105.exe
# Option : Scan
# Support : http://toolslib.net/forum
***** [ Services ] *****
***** [ Folders ] *****
***** [ Files ] *****
File F...# AdwCleaner v5.105 - Logfile created 21/03/2016 at 22:21:55
# Updated 21/03/2016 by Xplode
# Database : 2016-03-21.3 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : user - users-PC
# Running from : C:\Program Files\Utilities\AdwCleaner\adwcleaner.exe
# Option : Scan
***** [ Registry ] *****
Key Found : HKLM\SOFTWARE\Classes\SearchAssistantOC.SearchAssist...Hello,
Please download and run the latest AdwCleaner's version ( v5.104 ). It should disinfect infected DNSApi.dll files. There was a bug in v5.103 which caused AdwCleaner to detect but not disinfect these files.
Regards.
Here we go :
***** [ Registry ] *****
Key Found : HKLM\SOFTWARE\microsoft\windows nt\currentversion\Image File Execution Options\MsMpEng.exe
Even if this .exe could result of some performance hit on some PC i don't think delete this registry will have good result for the OS.
Win10 x64
So ?
La clé appartient a l'antivirus bitdefender: HKLM\SOFTWARE\microsoft\windows nt\currentversion\Image File Execution Options\bdagent.exe
I downloaded the new ADWCleaner 5.103 this morning, and ran it. It found one registry key:
HKLM\SOFTWARE\microsoft\windows nt\currentversion\Image File Execution Options\egui.exe
I went to the key in the Registry, and the key has no value.
I have ESet Smart Security 8.0.319,0 installed, and I believe that this key could be part of the ESet registry setup. Could you tell me whether or not th...
Hello,
Can you post AdwCleaner's cleaning report ?
Also, can you download RegToolExport, run it, then on the text field copy/paste this text :
HKLM\SYSTEM\CurrentControlSet\Services\Winsock2Click on "Exporter" then save the file to your desktop.
Please attach the exported file to your next reply.
Regards,
Xplode, 2016-03-19 19:49:52 (UTC)
I've fixed it now anyway!
Hello,
@avonshire,
I added "RAVBg64" to processes whitelist. Please tell me if it's ok now.
@Kotoura55,
Please run again this version, not v5.102 which is online : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe
And post the content of the debug logfile.
Regards,
Hi Xplode,
Downloaded ver. 5.102, ran it in debug mode but still getting BSOD. Also, debug txt file no longer created.