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Hello,

I'm working on it. In the meantime, may you share a debug logfile during a clean ? (Tools > Options > tick "Debug" mode before doing a clean).

Best regards,

Bonjour Mario2245,

Je t'invite à créer une nouvelle discussion ici afin de pouvoir t'apporter une aide personnalisée et structurée.

A bientôt,

Chapi

Bonjour,

MPC CLEANER c'est installé sur mon PC hier et je n'arrive pas à supprimé le fameux dossier dans "Program files". J'ai effectué toutes les manipulations expliqué ci-dessus, a part la restauration puisque je n'ai pas de sauvegarde antérieure. Les liens proposés ne fonctionne plus. Donc je voudrais savoir s'il existe une manip à réaliser pour pouvoir supprimé ce fichier. En attente d'une...

Hi, thanks for responding.

Well that should be good news!

Is the log file the same as the application file in Malwarebytes? It is not very detailed....

Here is the last file of the last scan I did (of several):

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 31/08/2016 Scan Time: 3:25:56 PM Logfile: mbam.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.08.31...

Hello,

The logfile seems to be complete, it means that the clean process has been successful, without crashing. Also, I do not see any deleted elements related to safe-mode.

Can you also share the Malwarebytes logfile ?

Best regards,

1) Please, do the log MBAM as it noticed  below:

Download Malwarebytes' Anti-Malware or from the mirror. Install it (during setup do not choose free test period), update bases setup proxy if needed). Click on Scan tab, choose Custom and click on Scan Option. Choose all disk drives in next window, choose Warn in drop-down menu and press Scan.Do not delete nothing by yourself!!! After scan compl...

Here is the logfile. Two were actually made, 15 minutes apart. This is the later one:

# AdwCleaner v6.010 - Logfile created 01/09/2016 at 19:26:40 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-01.2 [Server] # Operating System : Windows Vista (TM) Home Premium Service Pack 2 (X86) # Username : # Running from : C:\Users\Downloads\adwcleaner_6.010.exe # Mode: Clean # Support : https://...

Hi,

I had some unwanted popups the other day and seemed to remove them.

As AdwCleaner is recommended for adware/pups, I thought I'd try it out to see if Malwarebytes found everything.

The scan itself was quick, but the removing part took longer, and when it got to the end it crashed (screen went wonky and discoloured, my disabled avira taskbar icon had a big red x through it) and restarted. ...

Hello,

Indeed, it automatically checks if the definitions have been updated or not, and fetch them if needed.

Thanks for the feedback,

Here are some things to go by, tailored to you and leaving out more complicated things like NoScript:

1) Use Firefox as much as possible and not Internet Explorer, unless you really absolutely must.

2) Install these add-ons for Firefox: BetterPrivacy, Disconnect, Https Everywhere, Ghostery, Privacy Badger, uBlock Origin

Since you mentioned Youtube, you will also like to have Youtube Hi...