Re: After upgrade august problems with Logmein

dans AdwCleaner par fr33tux

Hello,

Can you share me the whole clean logfile ? (usually from C:\AdwCleaner\AdwCleaner[Cxxx].txt )

Best regards,

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fixit

Thank you for your attention, I'll check in with you in a few days then! Cheers :)

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fr33tux

Hello,

I'm working on it closer, and I'll keep you informed asap (48-72hours).

Sorry for the inconvenience, and thanks for your help :)

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fixit

Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.

AdwCleaner_debug:

2016-09-03 18:38:49 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-03 18:38:50 :     <INFO>    [main.gui] - Scan requested 2016-09-03 18:38:50 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 :     <INFO>    [scan] - Progress: 0% 20...

Re: ADWcleaner whitelist request for remote access tool called...

dans AdwCleaner par fr33tux

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

  • Activate the options with Tools > Options > "Debug" in "Mode" section,
  • Do a scan and a clean,
  • Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fr33tux

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

ADWcleaner whitelist request for remote access tool called...

dans AdwCleaner par SavaTom

Simple Help from https://simple-help.com/

File requested to whitelist is called SimpleService.exe

Screenshot 

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fixit

Good morning! So I re-ran AdwCleaner in Safe Mode, pressed Clean when it found 30 threats, and was once again prevented from a boot menu upon pressing F8 at startup. Argh!  

There is not a file called C:\AdwCleaner\AdwCleaner_Debug.log.

AdwCleaner[C2] looks like this:

# AdwCleaner v6.010 - Logfile created 03/09/2016 at 09:13:48 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-03.1 [S...

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fr33tux

Hello,

So, restoring your modifications prior to AdwCleaner processing has re-enabled the safe-mode access ?

Regarding the crash:

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fixit

Hey there,

I'm damn lucky because I had backed up my registry 2 days ago (I forgot until coming across another forum thread.) I just imported it into my registry and although the import did not fully complete (as some elements were currently in use), I WAS able to access the boot menu with F8 and choose Safe Mode after. Whew!

Next thing: AdwCleaner crashed on me at the end as I said, and it h...