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Hello Alexander13,

Normally, ADWCleaner is able to remove adware even on 64-bits computers.

In fact I suspect that if the adware is not remove, it is because ADWCleaner don't know him yet, but if it is the case I will warn it's developper.

To be sure, I need the ADWCleaner log, you will find him in :

• Can you please go in C:\AdwCleaner, you might find the log in here. Just post it's content ...

Hello and thanks for your reply. And thanks for reporting this to Kaspersky too.

I have updated my AV and downloaded another ADWcleaner version 5.014 from your website. This has proven to be fine and works as it always does. I suppose Kaspersky is not infallable but I was suprised when this was flagged, as your product is a wonderful addition to any serious net user. It would be a great shame ...

Hi,

I thought you may be interested that I downloaded your ADWcleaner from theBleeping Computer website the other day and it was immediately flagged by Kaspersky AV as a trojan. Version adwcleaner_5.014.exe.

This caused a Kernel Core Security Failure and Windows 10 closed down. Rebooted and Kaspersky dealt with the problematic file. All clear now. However it seems that some one/thing is possi...

Greetings Crowman,

I did some research on Google for you :)

If you want a complete alternative to Sony Vegas, here is the well known Lightworks "the professional editor for everyone" : http://www.lwks.com/

Otherwise, if you need an easy to use open source CD/DVD burner, you can use cdrtfe : http://cdrtfe.sourceforge.net/

There are many software that can do such things. Here are some links :...

Hello,

So, a few things needs to be removed :

- Please uninstall the followings programs first :

• AVG Web TuneUp
• Spybot - Search & Destroy
• SpywareTerminatorShield

- We need to remove other stuff manually :

• Download ZHPFix here,
• Copy the whole lines below, including "Script ZHPFix" :

Script ZHPFix:

O4 - HKLM\..\Run: [SpywareTerminatorShield] E:\Downloads\Spyware\4f50n.Spyware.Terminat...

Thanks.

We'll use another tool to get more informations :

1. Download ZHPDiag here : http://www.nicolascoolman.fr/download/zhpdiag/?wpdmdl=803
2. Launch it, then click on  "Scan"
3. Be patient during the scan (a few minutes).
4. Finally, click on the button "Report". A text file should appear in the notepad.
5. Host it on https://up2sha.re/ and give me the generated link.

Regards,

Thanks.

Please, we'll use another tool to check what AdwCleaner missed :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share
• Then post the link in your reply

Regards,

I ran AdwCleaner to help eliminate some issues I have encountered and v5.013 incorrectly deleted at least two folders, following are the two lines from the log.

[-] Folder Deleted : C:\CommonShare
[-] Folder Deleted : C:\Program Files (x86)\Rightword Enterprises

The CommonShare folder was created by me for CodeTwo support to sync Outlook catagories across my personal systems. Rightword Enter...

Can you add removal of DNSUnlocker into ADW Cleaner please.

All of the resources avaliable say run ADW Cleaner however it is still not getting removed.

Sorry for the repost, the original was in french and i had not converted the page.

As per the other post I will work on aquiring logs from the affected pc's.

One final question: Are there any other services that might have the same errant info we should reach out to? Can you possbily share where this issue was discovered?