Rechercher

Hi, My Chrome Browser is infected with InfoLinks adware.  Your software dects it but cannot clean it .

Tried 3 times and rebooted after each.

It looks like it was fine, however running ADWCleaner caused the PC to lock up entirely, requiring a hard reboot.

I have seen this happen when user folders such as Documents/Desktop are redirected to a server or DFS namespace, such as \\domain.local\users\username\desktop, but this person had no such redirect as they have no server.

They might have a mapped drive to their NAS, but no folder r...

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,

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fr33tux, 2016-09-17 19:01:38 (UTC)

hi

yeah some time adware cleaner is "not responding" During of adwares-removal process and that was in normal-mode !

so I had to boot my system to safe-mode in order to remove some adwares with the adware cleaner tool !

Fix result of Farbar Recovery Scan Tool (x64) Version: 12-09-2016
Ran by samsung (14-09-2016 06:57:02) Run:1
Running from C:\Users\samsung\Desktop
Loaded Profiles: samsung (Available Profiles: samsung & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
[code]start
CreateRestorePoint:
bl (x32 Version: 1.0.0 - Your Company Name) ...

Hello,

So, if you reset your Microsoft password, when you reboot, the password has been changed twice ?

Great !

Sorry but there are... three steps left:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content in your answer.

Then, clea...

Great !

Sorry but there are... three steps left:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content in your answer.

Then, clean...

Hello,

Great, thanks. For a final check/clean:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it...

Hello,

Great, thanks. For a final check/clean:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it ...

Hi,

1.Ran avast! full scan-->no threats found.

2.Ran F-secure online scan-->1 threat removed

3.Ran eset online scan-->3 threats found, did not finish because the UI turned into black lines where the instructions were.

4.Ran MalwareBytesAntiMalware full scan (not the recommended one)-->no threats found.

5.Ran the latest AdwareCleaner-->15 threats found and cleaned, see the copy of log file....