Hello,
Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?
Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:
- C:\AdwCleaner\AdwCleaner_Debug.log
- C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...
Good morning! So I re-ran AdwCleaner in Safe Mode, pressed Clean when it found 30 threats, and was once again prevented from a boot menu upon pressing F8 at startup. Argh!
There is not a file called C:\AdwCleaner\AdwCleaner_Debug.log.
AdwCleaner[C2] looks like this:
# AdwCleaner v6.010 - Logfile created 03/09/2016 at 09:13:48 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-03.1 [S...
Hello,
So, restoring your modifications prior to AdwCleaner processing has re-enabled the safe-mode access ?
Regarding the crash:
Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:
Hey there,
I'm damn lucky because I had backed up my registry 2 days ago (I forgot until coming across another forum thread.) I just imported it into my registry and although the import did not fully complete (as some elements were currently in use), I WAS able to access the boot menu with F8 and choose Safe Mode after. Whew!
Next thing: AdwCleaner crashed on me at the end as I said, and it h...
Hello,
You can keep the quarantined elements from now, we'll see to delete them when the problems will be solved.
You can make the test to restore the registry elements from AdwCleaner. I doubt it will restore your access to the safe-mode, but we'll see and we'll proceed according to your results.
Best regards,
Hello,
I'm working on it. In the meantime, may you share a debug logfile during a clean ? (Tools > Options > tick "Debug" mode before doing a clean).
Best regards,
Still having the issue even in v6.010
Hi, thanks for responding.
Well that should be good news!
Is the log file the same as the application file in Malwarebytes? It is not very detailed....
Here is the last file of the last scan I did (of several):
Malwarebytes Anti-Malware www.malwarebytes.org
Scan Date: 31/08/2016 Scan Time: 3:25:56 PM Logfile: mbam.txt Administrator: Yes
Version: 2.2.1.1043 Malware Database: v2016.08.31...
Hello,
The logfile seems to be complete, it means that the clean process has been successful, without crashing. Also, I do not see any deleted elements related to safe-mode.
Can you also share the Malwarebytes logfile ?
Best regards,
1) Please, do the log MBAM as it noticed below:
Download Malwarebytes' Anti-Malware or from the mirror. Install it (during setup do not choose free test period), update bases setup proxy if needed). Click on Scan tab, choose Custom and click on Scan Option. Choose all disk drives in next window, choose Warn in drop-down menu and press Scan.Do not delete nothing by yourself!!! After scan compl...
