Hello,
You can keep the quarantined elements from now, we'll see to delete them when the problems will be solved.
You can make the test to restore the registry elements from AdwCleaner. I doubt it will restore your access to the safe-mode, but we'll see and we'll proceed according to your results.
Best regards,
Hi, thanks for responding.
Well that should be good news!
Is the log file the same as the application file in Malwarebytes? It is not very detailed....
Here is the last file of the last scan I did (of several):
Malwarebytes Anti-Malware www.malwarebytes.org
Scan Date: 31/08/2016 Scan Time: 3:25:56 PM Logfile: mbam.txt Administrator: Yes
Version: 2.2.1.1043 Malware Database: v2016.08.31...
Hello,
The logfile seems to be complete, it means that the clean process has been successful, without crashing. Also, I do not see any deleted elements related to safe-mode.
Can you also share the Malwarebytes logfile ?
Best regards,
1) Please, do the log MBAM as it noticed below:
Download Malwarebytes' Anti-Malware or from the mirror. Install it (during setup do not choose free test period), update bases setup proxy if needed). Click on Scan tab, choose Custom and click on Scan Option. Choose all disk drives in next window, choose Warn in drop-down menu and press Scan.Do not delete nothing by yourself!!! After scan compl...
Here is the logfile. Two were actually made, 15 minutes apart. This is the later one:
# AdwCleaner v6.010 - Logfile created 01/09/2016 at 19:26:40 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-01.2 [Server] # Operating System : Windows Vista (TM) Home Premium Service Pack 2 (X86) # Username : # Running from : C:\Users\Downloads\adwcleaner_6.010.exe # Mode: Clean # Support : https://...
Hello,
Ok.
- So please launch AdwCleaner.
- Do a scan.
- Then, in the "Services" tab, please unselect "UCGuard".
- Click on "Clean", the computer will reboot.
Finally, please share the file C:\AdwCleaner\AdwCleaner[Cxx].txt (where xx is the highest number you have).
Best regards,
fr33tux, 2016-08-31 11:31:57 (UTC)
yeah. It work. but what is the "UCGuard"? How to delete it?
Thankss!
[Duplicate post deleted.]
Hello,
Please use the updated release: https://toolslib.net/downloads/viewdownload/1-adwcleaner/ and the problem should be gone.
Best regards,
Please help me,
# AdwCleaner v6.000 - Logfile created 30/08/2016 at 19:08:51 # Updated on 12/08/2016 by ToolsLib # Database : 2016-08-23.1 [Local] # Operating System : Windows 8.1 Pro (X64) # Username : PT.NB - ACER # Running from : D:\NBKC\Komputer\Software\adwcleaner_6.000.exe # Mode: Clean # Support : https://toolslib.net/forum
***** [ Services ] *****
[!] Service not deleted: 2cad402bf3...
I got infected with loads of adware after trying to install SUPER file converter.
I have run Windows Defender to remove trojans and a malware installer.
Whichever Prinicpal I give Full Control, there is always some other Principal's permission lacking to delete Program Files (x86)\MPC Cleaner.
Running AdwCleaner isn't managing to do so either. Log file: https://up2sha.re/file?f=4pnRQn2e5du8...
