Re: I'm not sure what to clean/remove.

Hello,

Just to help you for the logfile part :

  • Go to https://up2sha.re/?lang=us
  • Click on "Drop your files here". A window will open, browse to your desktop. Double-click on "ZHPDiag.txt".
  • The file will be uploaded on Up2Sha.re. A link will appear, just below the blue square, in the form "https://up2sha.re/file?f=xxxxxxxx". It's this part you need to copy and paste here.

Regards,

Re: I'm not sure what to clean/remove.

dans Disinfection par barsim

The Cleaning Report:

# AdwCleaner v5.022 - Logfile created 24/11/2015 at 15:49:43
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] ...

Re: I'm not sure what to clean/remove.

dans Disinfection par Chapi

Hello,

All theses entries are about : toolbars, extensions and potentially unwanted programs.

You can remove them all by launching again AdwCleaner and choosing the cleaning button.

Can you then post here the cleanning report ?

As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :

  • Download ZHPDiag from Nicolas on h...

Re: I'm not sure what to clean/remove.

dans Disinfection par barsim

Here's the logfile

# AdwCleaner v5.022 - Logfile created 23/11/2015 at 16:08:08
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****
...

Suggestion: Add an "ignore AOL" option

dans AdwCleaner par HaoleBoy

I use AdwCleaner on a lot of home computers, and they invariably are using AOL. AdwCleaner seems to think the AOL toolbar is malicious along with a bunch of registry entries pertaining to AOL. Perhaps I'm wrong, but I don't think this is true. I'd like to request that you add an option to ignore AOL so that the install of AOL does not get corrupted by deleting parts of it.

 

Thank You!

Harry...

Re: I'm not sure what to clean/remove.

dans Disinfection par Chapi

Ok, so just open the logfile by using notepad, then use CTRL + A to select the whole text, then CTRL + C to copy it, then in your answer, use the icon "add an extract of code" between add an image and add an array.

Then paste the code in it with CTRL + V.

If you don't find the "add an extract of code" function, just paste the contents of the log in your answer.

Chapi

Re: perte image écran contrôle AVS Video Editor après un scan/nettoyage AdwCleaner

dans AdwCleaner par fr33tux

Bonjour,

Ça me paraît donc correct de mon côté.

Si vous souhaitez une analyse plus poussée de l'ordinateur, n'hésitez pas à revenir vers nous.

Re: I'm not sure what to clean/remove.

dans Disinfection par barsim

Thank you for getting back to me.

Explain please how to insert an image that resides on my computer, or upload a file.

I have no trouble knowing where my AdwCleaner logfile is located.

 

Re: AdwCleaner v5.022 veut détruire un dossier légale.

dans AdwCleaner par fr33tux

Bonjour,

Pouvez-vous me fournir le rapport complet d'AdwCleaner ?

Merci,

Re: I'm not sure what to clean/remove.

dans Disinfection par Chapi

Hello,

I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file in your answer ?

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Chapi