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Hello,

Please try the following:

• Download mbam-clean.exe from here to your desktop and save it.
• Locate the file mbam-clean.exe and double-click to run it and follow the onscreen prompts.
• It will ask to restart your computer, please allow it to do so very important.

If you have any other anti-virus application running in the background, please shut it down in order to avoid any conflicts whe...

Hello,

You can't use any sqlite3.dll file, AdwCleaner uses a very specific one. We'll need some cleaning before:

- Launch AdwCleaner, ignore the error message. Click on File > Uninstall.

Then:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours....

Greetings,

First of all, thanks for your feedback.

You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.

Can you please share the scan logfile showing the folders that you cleaned manually?

Regards.

When I ran the AdwCleaner, it scanned everything and found some problems. I clicked "Clean" and it said that all programs must be closed for it to run as safely as possible. When it was running and stopping programs while cleaning folders, files etc, at one point, it just "Stopped responding" for quite awhile. Should I wait even longer?

Greetings,

Thanks for your feedback.

Can you share the full cleaning logfile showing this result?

Regards.

Bonjour, désoler pour le temps de réponse. voici la capture d'écran démander :

https://up2sha.re/file?f=147AWOeyR9sK

As with this thread,

ADWCleaner is at it again.

Developers...you have a SERIOUS bug in this arena. I just spent a day helping a friend find his missing folder of valuable bird photos.

ADWcleaner removed them: from the three log files...

[-] Folder deleted: C:\Users\Owner\Documents\Birds

From his perspective: 1.5GB, 2000+ valuable bird photos including several weeks of work, all gone.

Fr...

Developers...you have a SERIOUS bug in this arena. I just spent a day helping a friend find his missing folder of valuable bird photos.

ADWcleaner removed them: from the three log files...

[-] Folder deleted: C:\Users\Owner\Documents\Birds

From his perspective: 1.5GB, 2000+ valuable bird photos including several weeks of work, all gone.

From my perspective: a painfully dumb bug :)

100% of ...

Greetings,

Please do as follow:

• Download AdwCleaner from this link: https://toolslib.net/downloads/finish/1/;
• Launch AdwCleaner, then click on Scan button;
• A logfile will be generated, please paste its content in your next answer.

Regards.

Addition.txt: http://pjjoint.malekal.com/files.php?id=20170119_n6l8i15m9h5

FRST: http://pjjoint.malekal.com/files.php?id=FRST_20170119_q6r14j59b12

Encore merci pour m'aider :) Merci d'avance