Hello,
Thanks.
Relaunch AdwCleaner, and in the Options menu, be sure "Activate the debug mode" and "Reset Chrome preferences" are both checked.
Then, click on "Cleaning". If there is a BSOD, just reboot.
You'll then have a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log, please share it as above.
Best regards,
OK Here it is:
# AdwCleaner v5.112 - Logfile created 19/04/2016 at 05:34:03
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.1 [Server]
# Operating system : Windows 10 Home (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_5.112.exe
# Option : Scan
# Support : http://toolslib.net/forum
***** [ Services ] *****
Service Found : swdumon
***** [ Fo...Hello,
Can you relaunch AdwCleaner, click on "Options" -> check "Activate the debug mode". Then, be sure the database is updated and click on "scan".
Please share the logfile here..
Hello,
No, I had just opened Firefox and Thunderbird. This acestream malware really seems difficult to get rid of. Have you already had problems after installing this software?
OK here it is:
Windows PowerShell Copyright (C) 2015 Microsoft Corporation. All rights reserved.
PS C:\Users\Steve> Get-Process
Handles NPM(K) PM(K) WS(K) VM(M) CPU(s) Id SI ProcessName
------- ------ ----- ----- ----- ------ -- -- -----------
659 41 88744 20340 483 31.63 7860 1 Adguard
1230 65 173272 44460 514 ...Hello,
Hm, did you start any other software before AdwCleaner ?
It really seems to be related to this, but I can't see any trace of it in your computer..
Some bad news. I started my PC, ran AdwCleaner and here is the report :
# AdwCleaner v5.112 - Rapport créé le 19/04/2016 à 11:00:43 # Mis à jour le 17/04/2016 par Xplode # Base de données : 2016-04-17.1 [Serveur] # Système d'exploitation : Windows 10 Home (X86) # Nom d'utilisateur : Paul - DESKTOP-AQACG2A # Exécuté depuis : C:\Users\Paul\AppData\Local\Temp\mozOpenDownload\adwcleaner_5.112.exe...
Bonjour,
Alors si on essaye de résoudre ce problème, il va falloir être sur que je sache exactement ce qui t'arrives.
Alors pour commencer, peux-tu faire une capture d'écran de la fenêtre transparente que tu as lorsque tu lances l'explorateur. Tu peux héberger l'image sur up2sha.re par exemple.
Tu es actuellement sous Windows 8.1, l'as-tu acheté comme ça, ou as-tu effectué la mise à jour de ...
Bonjour,
mon choix est fait, j'ai decider de choisir la premiere solution.
j'attend votre reponse.
PS : il ne faut s'attendre a une reponse de ma part avant au moins 18h.
Hello,
Can you provide us the whole list of running processes ?
In powershell, enter the following command and copy/paste the content in your next answer :
Get-Process
Best regards,