Re: New user - puzzling behaviour

Okay, sorry I misunderstood what you were saying about that folder. You should be able to restore it thanks to the Quarantine Manager. Can you send us the Scan Report in order to investigate what caused the issue ?

When I read those three lines, it seems that the folder has been deleted on the first line and it can't be deleted once more.

Xplode is the developer behind AdwCleaner.

Did you un...

ADWcleaner looking for non existent hard drive

I've been using this software for years.  Today I ran it and it said "There is no disc in the drive.  Please insert a disk into Drive Device/hardisk/DR2".

 

I have tried running ADWC several times, including downloading it.  Checked my computer drives (C & D (data)) and they are fine.  Have no idea what this means.  To add insult to injury the only way to delete this popup is to use file mana...

Re: submit samples

on AdwCleaner by ****

in particular i wanted to raise awareness about some firefox adware/malware which is showing up rather frequently as an addon with a randomized id and name which hides itself from the addons manager which is going undetected at the moment.

you can find some samples of the amlicious addon's .xpi file attached at https://bugzilla.mozilla.org/show_bug.cgi?id=1161259

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by ****

I just discovered that the Quarantine Manager did NOT return all the files that it said were returned. And all the files are gone from Quarantine Manager now. Not happy.

Re: HP Client Security Manager détecté par AdwCleaner. Faux positif ?

Bonjour Xplode,

Est-ce que tu as eu l'occasion de regarder les détails du mail que je t'ai envoyé ?

J'espère qu'il ne s'est pas perdu parmi les nombreux autres mails que tu reçois ou parmi les spams.

Re: ADWCleaner deleted a folder it shouldn't

Without reason ADWcleaner deleted a VERY important folder for my work which I had on my desktop without recent backup! 


AlexVarveris, 2015-09-09 08:35:05 (UTC)

Hello,

Would you please show us log named C:\AdwCleaner\AdwCleaner[C1].txt

Did you try to go to menu Tools - Quarantine Manager ? What is located there?

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by ****

I would highly recommend a few improvements that would have prevented or minimized the difficulties I experienced.

1. Display the Log File after the Scan is done, so that it's more obvious what was found before Cleaning starts. My Scan didn't find any "Services" to clean so my GUI didn't change. Even if a display had appeared to indicate I should check all tabs before Cleaning, I might have av...

Re: HP Client Security Manager détecté par AdwCleaner. Faux positif ?

Bonjour Xplode,

Merci pour ta réactivité.

Je t'ai par email le contenu du dossier "C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\ncffjdbbodifgldkcbhmiiljfcnbgjab" ainsi qu'une autre petite question.

Re: HP Client Security Manager détecté par AdwCleaner. Faux positif ?

Bonjour,

Il s'agit d'un faux positif. La détection a été retirée de la base de données.

Cordialement,

Re: ADWCleaner deleted a folder it shouldn't

Hello,

Can you please provide us with AdwCleaner's logfile so that we will be able to remove it from the database or update our detections ?

You can write a script to restore many files at once. Just put one line per file to restore ( you can extract the lines from Quarantine.log file ) and use "Script" option in Quarantine manager. Put only the original location of each file in your script.

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